Your Local Property Experts - Providing a Personal Touch
At NP Estates, we are a dedicated team of estate agents, valuers, mortgage advisors, and financial services providers, with a long-standing reputation for providing exceptional service to our clients. With years of collective experience in the industry, we have established ourselves as one of the leading estate agencies in Failsworth, Manchester.
Our Services
Our extensive services cater to both homeowners and landlords alike. Whether you're looking to buy, sell, or invest in property, our expert team is here to guide you every step of the way. Our services include:
- Residential Sales and Lettings: We offer a comprehensive sales and lettings service, ensuring that our clients receive the best possible results.
- Property Valuations: Our experienced valuers provide accurate and detailed valuations for residential and commercial properties.
- Mortgages: Our mortgage advisors help clients secure the best mortgage deals to suit their individual needs and circumstances.
- Financial Services: We offer a range of financial services, including insurance, to provide our clients with peace of mind.
- Rental Management: Our dedicated property management team takes care of all aspects of rental properties, ensuring that landlords receive a steady income and tenants have a smooth and enjoyable living experience.
Our Expertise
Our team's extensive knowledge and expertise in the property market, combined with our extensive network of contacts, enables us to provide our clients with the best possible outcomes. We take the time to listen to our clients' needs, understanding their goals and requirements, and work tirelessly to achieve their aims.
Our Vision
At NP Estates, our vision is to provide a personalized and professional service that exceeds our clients' expectations. We strive to build lasting relationships, fostering trust and confidence, and ensuring that our clients feel valued and supported throughout every step of the property-buying or selling process.
Contact Us
If you're looking for a reliable and experienced estate agent, look no further than NP Estates. Contact us today to discover how we can help you achieve your property goals.
Communication and Customer Service
Many reviewers praised the excellent communication and customer service provided by N P Estates. Authors such as Craig, Lee Rattigan, Lyndy Lee, Emily Marshall, and Bhavna K. all mentioned that they received regular updates and were kept informed throughout the process. Craig, in particular, highlighted Keira's exceptional customer service, stating that she kept him informed at every step of the way. Similarly, Lee Rattigan praised Keira for her professionalism and attention to detail, saying that she was brilliant. Emily Marshall also praised Lauren for her helpfulness and regular updates, saying that she made house buying less stressful.
On the other hand, some reviewers were unhappy with the service they received. Radek Jedrzejczyk, for instance, felt sorry for the sellers because they didn't try to get the most money for the property. Sheree Bee was extremely dissatisfied with her experience, stating that the accompanying viewer from N P didn't turn up for a viewing and when she brought it to their attention, she received no apology. Rizwana Aysha Begum took it a step further, stating that N P Estates provided one of the worst estate agent services she had ever come across, citing delayed applications, unprofessional phone attendants, and lack of concern for clients.
Employee Performance
Several reviewers singled out specific employees for praise, including Keira Pointin, Lauren, and Wendy. Keira was praised by multiple reviewers for her exceptional customer service, attention to detail, and professionalism. Lauren was also praised by multiple reviewers for her helpfulness and ability to liaise with various parties involved in the process.
Disappointments and Issues
A few reviewers reported disappointments and issues with N P Estates. Sheree Bee's experience was particularly frustrating, as she traveled 50 miles only to be stood up by the accompanying viewer. Radek Jedrzejczyk felt sorry for the sellers because they didn't try to get the most money for the property. Rizwana Aysha Begum had a general negative experience, citing delayed applications, unprofessional phone attendants, and lack of concern for clients.
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