Let Right Properties Ltd is a leading letting & estate agent based in Pontypridd, South Wales. The company has two trading names of Let Right & Sell Right. Our team of experts has been providing outstanding client service in the property industry since 2001. We specialize in lettings, student lettings, sales, and property management, offering a comprehensive range of services to landlords, tenants, students, and vendors.
Our Story
Let Right Properties Ltd was founded in June 2001 by Alison Davies and Jackie Greenley, two sisters with a wealth of experience in the industry. They set out to provide outstanding client service in the property industry, developing their work in a modern and fresh way, incorporating new technology and processes wherever possible. In 2004, Barry Greenley joined the family-run business after completing an apprenticeship in information technology. As the process of lettings and management within the company grew, the need to expand the lettings and administration team saw the employment of Alysha Owens to head up with lettings administration.
Our Services
We offer a wide range of services to our clients, including lettings, student lettings, sales, and property management. Our lettings department specializes in finding the perfect rental property for our tenants, while our sales department helps vendors navigate the process of selling their property. Our student lettings department caters to the needs of students in Pontypridd and surrounding areas, providing them with a range of shared and individual properties. Our property management department ensures that our landlords' properties are well-maintained and that any issues are resolved promptly.
Our Team
Our team of experts is dedicated to providing exceptional service to our clients. Meet our founders, Jackie Greenley and Alison Davies, who have years of experience in the industry. Our team also includes Alysha Owens, Director of Lettings Administration, Barry Greenley, Director of Information Technology, Josh Phillips, Head of Sales, Ben Thomas, Sales Negotiator, and Leanne Fitzgerald, Lettings Coordinator. We're members of Safeagent, The Property Ombudsman, Mydeposits, and the Tenancy Deposit Scheme, ensuring that our clients are dealing with a reputable and respected agent.
Overall Review Summary
The reviews of Let Right Properties are overwhelmingly positive, with 24 out of 26 reviewers giving a 5-star rating.
Praises
- Professionalism: Many reviewers praised the professionalism of the team, citing their expertise, reliability, and efficiency in managing properties and handling sales and lettings.
- Customer Service: The team's friendly, helpful, and responsive nature was widely appreciated, with many reviewers expressing gratitude for their helpfulness and quick response times.
- Smooth Transactions: Several reviewers commended the team for making the process of buying, selling, and renting properties a smooth and stress-free experience.
- Trustworthiness: Many reviewers mentioned that they trusted the team implicitly, citing their honesty and transparency in all dealings.
Criticisms
- Poor Communication: A few reviewers expressed frustration with the team's responsiveness, citing instances where they did not receive timely responses to their queries.
- Issues with Bond Refund: One reviewer reported difficulty in getting their bond back, claiming that the agency was uncooperative and failed to return the deposit.
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