Unlocking value in property, one sale at a time
At James Douglas, we are a property specialist that provides a wide range of services to individuals and businesses alike. With a strong presence in South Wales, we have been serving the local community for many years, ensuring that our clients receive the highest level of service and expertise in the property market.
Our Services
At James Douglas, we offer a comprehensive range of services that cater to the diverse needs of our clients. Whether you are a landlord looking to rent out your property, a buyer searching for a new home, or a homeowner looking to sell your property, we are here to guide you through the entire process.
Residential Lettings
Our Residential Lettings department offers a bespoke service to landlords and tenants alike. With a comprehensive understanding of the local property market, we can help you find the perfect property or tenant to suit your needs. Our team of experienced agents will work closely with you to ensure a smooth and stress-free experience, from finding the perfect property to finalising the tenancy agreement.
Sales
Our Sales department is equipped to handle all aspects of property sales, from valuations to negotiations. Our local knowledge and expertise ensure that we can provide the most accurate and up-to-date property values, giving you the best opportunity to secure the best possible price for your property. Our team of experienced agents will work tirelessly to ensure that your property sale is completed efficiently and effectively.
Commercial Services
At James Douglas, we understand the importance of finding the right commercial property for your business. Our Commercial Services department offers a tailored approach to finding the perfect office space, warehouse, or retail unit for your business. Our team of experienced agents will work closely with you to understand your specific needs and provide expert advice and guidance to ensure that you find the ideal property that meets your business requirements.
Awards and Accolades
We are proud to have been recognised for our excellent service and expertise in the property market. Our awards and accolades are a testament to our commitment to excellence and our dedication to providing the best possible service to our clients.
Meet the Team
At James Douglas, we are proud to have a talented and dedicated team of agents who are passionate about property. Ouragents have a deep understanding of the local market and are committed to providing the highest level of service and expertise to our clients.
Branch Profiles
We have a strong presence in South Wales, with branches located in Cardiff, Pontypridd, and Newport. Each of our branches is staffed by a team of experienced agents who are knowledgeable about the local property market and are committed to providing the best possible service to our clients.
News
Stay up-to-date with the latest news and events from James Douglas. From market trends to property advice, we have a range of news articles and updates that can help you navigate the property market.
Overall Positive Experience
The majority of reviewers had an excellent experience with James Douglas Lettings and Estate Agency. Many praised the professionalism, friendliness, and efficiency of the staff, particularly Matthew, Susannah, Hannah, Matthew Birt, Kelsey, and Nathan. They were commended for their regular updates, helpfulness, and responsiveness throughout the process of buying, selling, or renting properties. Several reviewers highly recommended the agency, stating that they would use their services again and would recommend them to others.
Praise for Specific Staff Members
Some reviewers singled out specific staff members for their exceptional service. Hannah Green was mentioned multiple times for her helpfulness, dedication, and responsiveness. Matthew Birt was praised for his kindness, accommodation, and promptness in replying to emails and calls. Kelsey was commended for her helpfulness during property viewings and assistance with the online application form.
Positive Comments on Selling and Buying Properties
Several reviewers were satisfied with the agency's marketing and sales process. They praised the quality of the video walk-throughs and high-quality pictures, which attracted a lot of interest in their properties. The agency's ability to secure higher asking prices and negotiate successful sales was also highlighted.
Negative Experiences
A few reviewers had negative experiences with James Douglas Lettings and Estate Agency. Some criticisms included poor service, unprofessionalism, and untrustworthiness. One reviewer reported a bad experience with the agency's letting services, stating that they let down several students at the last minute. Another reviewer had a poor experience with the agency's financial advisor and was unhappy with the way their offer was handled. One reviewer also reported that the agency's rental property was in a poor state, with trash in the garden and inadequate kitchen utensils.
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