Darlows is a renowned estate agent that forms part of Spicerhaart, the UK's largest independent estate agency. With a vast network of over 100 branches, Darlows has established a solid reputation for helping thousands of people buy, sell, let or rent properties across South Wales and beyond. Our extensive range of services extends far beyond estate agency and encompasses dedicated financial and legal services, a national home valuation business, and a thriving auction department.
At Darlows, we pride ourselves on our commitment to providing exceptional customer service and are proud members of both The Property Ombudsman and the Association of Residential Lettings Agents. Our expert team delivers a tailored service that is perfectly suited to the needs of our clients.
Sales and Lettings
Whether you are looking to sell or let your property, our team of experts can visit your property for a free, no-obligation valuation. Our complimentary online valuation tool will also give you an immediate assessment of the current estimated value of your property.
Property Alerts
If you're still looking for your dream home, our exclusive property alert service will keep you up-to-date with the latest properties that meet your search criteria.
Financial and Legal Services
Darlows operates a dedicated financial services division, providing expert advice on the right mortgage solution for your needs. Our financial specialists are available to guide you through the home buying process, ensuring that you secure the right mortgage product for your circumstances.
Our legal services team provides expert advice on all aspects of conveyancing, from the exchange of contracts to the completion of your property transaction. Our team of legal experts is committed to delivering a hassle-free and efficient conveyancing process, ensuring that your property transaction runs smoothly.
Valunation
Our national home valuation business, Valunation, provides expert home valuation reports for a range of purposes, including bank lending, probate, and taxation. Our team of RICS-qualified valuation surveyors has extensive expertise in the residential property market and is committed to delivering accurate and reliable valuation reports.
Spicerhaart Part Exchange
We understand that the process of selling and buying a property can be stressful and time-consuming. That's why we offer a part-exchange service that allows you to sell your existing property to us, removing the uncertainty and stress of waiting for your current property to sell before you can buy your new home.
Carbon Positive Promise
In 2021, Spicerhaart made a commitment to measure, report and reduce its carbon footprint. We have set an ambitious target to not only offset the carbon produced but to become carbon positive within five years.
The Magic Moments Charity Fund
The Magic Moments Charity Fund is dedicated to helping children with life-limiting illnesses and their families by supporting children's hospices across the UK. Since its inception, the charity has raised over 1.5 million to help support children's hospices across the UK.
Careers with Darlows
A career in estate agency can be challenging and highly rewarding. Darlows offers a supportive and dynamic work environment, and we are always on the lookout for talented individuals to join our team. If you are looking for a career in estate agency, take a look at what a career in estate agency could be like with us.
Customer Service Excellence
The majority of reviews highlight the exceptional customer service provided by Darlows' staff. Several reviewers praised the dedication, professionalism, and commitment to excellence demonstrated by property managers such as Nadia Refae, Lauren Keirle, and Ben. They were commended for their swift response to issues, effective communication, and persistence in resolving problems.
Positive Experiences with Viewings and Renting
Many reviewers reported positive experiences with viewings and renting properties through Darlows. They appreciated the flexibility and accommodating nature of the staff, who went above and beyond to meet their needs. Chloe, a new agent, was praised for her professionalism and honesty, while Lauren Keirle and Sophie received commendations for their friendly and helpful approach.
Professionalism and Expertise
Reviewers also praised the professionalism and expertise of Darlows' staff, particularly in terms of property valuations and market knowledge. Max was commended for his attention to detail and ability to highlight a property's unique selling points, while Tim Davies was recognized for his extensive knowledge of the real estate market and exceptional communication skills.
Negative Experience with Sales Process
However, one reviewer expressed disappointment and frustration with the sales process, citing unprofessional behavior and a lack of communication from the branch manager, Timothy Davies.
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