At Richard Greener Estate Agents, we're passionate about exceeding expectations and achieving outstanding results for our clients. With over 45 years of experience in the Northampton property market, we are the leading estate agent for property sales, rentals, property management, and auctions.
Our Expertise
We offer a comprehensive range of services to cater to all your property needs, including:
- Property Sales: Expertise in private treaty sales, auctions, and marketing strategies tailored to your unique property.
- Rental Services: Extensive experience in tenant sourcing, tenancy management, and rent collection.
- Property Management: Comprehensive property care including tenant communication, repairs, and rent collection.
- Auctioneering: We host regular auctions, ensuring maximum exposure for your property and achieving the best possible price.
Our Values
Our core values of integrity, professionalism, and exceptional customer service guide everything we do. We are committed to:
- Understanding your needs: We take the time to understand your individual goals and aspirations.
- Clear and consistent communication: We provide regular updates and clear explanations throughout the process.
- Negotiating on your behalf: We leverage our market expertise to achieve the best possible outcome for you.
- Client-focused service: Your satisfaction is our highest priority.
Why Choose Richard Greener?
Our clients consistently praise us for our:
- Professionalism and expertise - We have a team of experienced and qualified professionals at your disposal.
- Results orientation - We are committed to achieving the best possible outcome for your property.
- Client-centered approach - We prioritize your needs and concerns throughout the process.
- Positive attitude and communication - We believe in open and honest communication to ensure a smooth and stress-free experience.
Overview of Reviews
This summary provides an analysis of 12 reviews from various customers who have had interactions with Richard Greener, an estate agency.
Positive Experiences
Several reviewers have had positive experiences with Richard Greener, praising the agency's professionalism, efficiency, and helpfulness. Many reviewers have mentioned the excellent service provided by specific staff members, such as Ryan, Maria, and the team. They have appreciated the agency's prompt responses to their queries, helpfulness in resolving problems, and their willingness to go above and beyond expectations.
Negative Experiences
However, not all reviewers have had a positive experience. Two reviewers have expressed their dissatisfaction with the agency, citing issues with communication, responsiveness, and unfair treatment. One reviewer felt discriminated against and was upset about being asked to pay additional fees after their tenancy ended. Another reviewer had a poor experience with the agency's maintenance and repair services, and felt that they did not receive the level of service they expected.
Staff and Service
Many reviewers have praised the agency's staff, particularly Ryan, Maria, and the team, for their excellent service and professionalism. However, a few reviewers have had negative experiences with the agency's communication and maintenance services.
