Direct Property Services was established in 2008 with the aim of providing a quality and professional service to both private and investment owners in the property market. We pride ourselves on our friendly and approachable nature, working closely with our clients to achieve the best possible results.
Our Services
As a comprehensive property services company, we offer a wide range of services to cater to the needs of both landlords and tenants. Our services include residential and commercial property lettings, property management, and sales. We strive to provide a high level of customer service, ensuring that our clients receive the best possible experience.
Residential Property Search
Are you looking for a new home? We understand the excitement of finding your dream property. Our extensive property search service allows you to search for properties based on your specific requirements, including location, price range, and property type.
Tenants
At Direct Property Services, we believe that being a tenant is not just about finding a place to live, but also about creating a home. That's why we strive to provide a stress-free and hassle-free experience for our tenants. Our services include:
- No admin fees (excluding company lets)
- Good contact between landlords and tenants
- Written inventory with pictures to cover your deposit
- Members of the depositprotection.com service
- No fees (except for company lets)
Maintenance & Repair Responsibilities
As a tenant, you have certain responsibilities for maintaining and repairing the property. This includes:
- Unblocking toilets and sinks
- Repairing broken glass to windows and doors
- Taking good care of lawns and gardens
- Keeping drains and pipes clear
- Bleeding radiators and checking pressure of a combi-boiler
- Gaining entry if accidentally locked out
- Replacing locks when keys are lost
Residential Lettings
Our residential lettings services cater to both private and investment owners. Our services include:
- Marketing your property to attract the right tenants
- Conducting tenant referencing and credit checks
- Preparing a written inventory with pictures to cover your deposit
- Managing the tenancy and dealing with any issues that may arise
- Providing regular property inspections and reporting back to landlords
Commercial Property Services
Whether you're looking to let or sell your commercial property, we're here to help. Our commercial property services include:
- Marketing your property to attract the right tenants
- Conducting tenant referencing and credit checks
- Preparing a written inventory to cover the condition of the property
- Managing the tenancy and dealing with any issues that may arise
- Providing regular property inspections and reporting back to landlords
Conclusion
At Direct Property Services, we're dedicated to providing a high level of customer service and achieving the best possible results for our clients. Whether you're a landlord, tenant, or looking to sell or let a property, we're here to help.
Property Management Experience
Reviewers have shared their experiences with the Direct Property Services, with most having positive comments. Many have praised the agency's excellent service, communication, and staff, which have made their experience as landlords or tenants a breeze. They appreciate the agency's prompt management of issues and willingness to go the extra mile to ensure a smooth rental process.
Unsatisfactory Experiences
Unfortunately, some reviewers have had negative experiences with the agency. One reviewer has described the agency as the "worst estate agents" in Northampton, citing overpriced properties and poor conditions. Another reviewer has reported encountering shady deals and poor customer service from the agency.
Overall
The majority of reviewers have expressed satisfaction with the services provided by Direct Property Services, praising the agency's efficiency, professionalism, and commitment to its clients. However, a few reviewers have had negative experiences that have left a sour taste.