Delivering outstanding results through a quality-rich service
At Horts Estate Agents, we pride ourselves on delivering outstanding results through a quality-rich service. Since 1996, we have been the go-to estate agents for clients in Northampton and Rugby, providing local convenience and specialist product knowledge that sets us apart from the competition.
Our Story
Horts Estate Agents was founded by Adam Wellesley and Dorian Sanchez, two experienced property professionals who shared a vision of creating an estate agency that prioritizes exceptional service and building long-lasting relationships with clients. Over the years, we have established ourselves as a trusted and respected name in the industry, with a team of expert consultants who are dedicated to providing a personalized and attentive service to our clients.
Our Mission
Our mission is to offer our clients a truly exceptional service from the moment we meet them to the moment we move them. We believe in getting the basics right and keeping promises, and we strive to exceed our clients' expectations at every stage of the property journey. Whether you're buying, selling, or letting a property, we are committed to providing a seamless and stress-free experience that meets your unique needs and requirements.
Our Services
At Horts Estate Agents, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our sales team specializes in guiding clients through the process of buying and selling properties, providing expert advice and guidance every step of the way. Our lettings team, on the other hand, offers a tailored lettings service that prioritizes the needs of landlords and tenants alike, providing peace of mind and a hassle-free experience.
From property valuations and viewings to sales and lettings, we are dedicated to providing an exceptional service that sets us apart from the competition. Our team of experts is always available to offer expert advice and guidance, ensuring that our clients receive the best possible service and achieve their property goals.
Overview of Horts Estate Agents
Positive Feedback
The majority of reviewers praised Horts Estate Agents for their excellent service, professionalism, and friendly approach. Many reviewers appreciated the efficient communication, prompt responses, and helpful attitude of the agents, particularly Steve, Anita, Omar, and Brogan. They were impressed with the smooth process of renting and selling properties, and the agents' ability to keep them informed and updated throughout the process.
Negative Feedback
However, a few reviewers expressed dissatisfaction with their experience. One reviewer had a poor encounter with Anita, citing her unprofessional tone and attitude. Another reviewer was unhappy with the agency's decision to accept a lower offer without giving other potential buyers a chance to bid.
Staff Members
Several staff members were praised individually for their excellent service, including:
- Steve: Commended for his helpfulness, responsiveness, and ability to look after tenants' interests.
- Anita: Praised by one reviewer for her superstar service, but criticized by another for her unprofessional tone.
- Omar: Received multiple positive reviews for his professionalism, knowledge, and communication skills.
- Brogan: Praised for her excellent service, responsiveness, and ability to make the process of buying a house enjoyable.
- Stuart Little: Commended for his patient and personable approach during the house sale process.
