At Rybec Homes, we're a team of passionate and experienced professionals dedicated to guiding you through every step of your property journey. With over 30 years of combined expertise in the local market, we offer a comprehensive range of services designed to empower you with informed decisions and achieve your property goals.
Our Commitment
We pride ourselves on offering a personalised and proactive approach to every transaction. We listen attentively to your needs and aspirations, taking the time to understand your unique circumstances and aspirations. Our dedicated team of Area Experts will work collaboratively with you, offering comprehensive market knowledge, strategic guidance, and tailored solutions to achieve the best possible outcome.
For Sellers
- Comprehensive marketing strategies tailored to your property and target audience
- Expert negotiation and valuation services
- Access to a vast network of potential buyers through major property portals
- Regular feedback and communication throughout the process
- Access to recommended legal and financial professionals
For Buyers
- Comprehensive market analysis to inform your purchase decisions
- Personalized property search based on your needs and preferences
- Expert negotiation skills to secure the best possible price
- Comprehensive legal and financial guidance throughout the process
Our Values
- Transparency: We believe in open communication and honest communication with our clients.
- Proactivity: We take initiative to anticipate and address your needs.
- Client-focus: Your goals are our goals. We are dedicated to exceeding your expectations.
- Integrity: We adhere to the highest ethical standards and industry best practices.
Join us on your property journey and experience the Rybec Homes difference!
Positive Reviews
Rybec Homes' professional and knowledgeable staff, led by esteemed individuals such as Ryan, Carwyn, and Jonathan, have been praised by numerous satisfied clients for their exceptional service. The team's proactive approach, dedication to keeping clients informed, and ability to handle complex transactions have all contributed to numerous successful sales and lettings. Clients have reported feeling in safe hands, with some even going so far as to declare that they would "definitely recommend and sell again with them in the future".
Negative Reviews
However, Rybec Homes has also received criticism for their communication and customer service. A few clients have reported feeling frustrated and left in the dark due to a lack of updates and information sharing. One client had a particularly poor experience, citing incorrect information about the freehold/leasehold status of a property and subsequent poor communication with the solicitors. Another client had a lengthy and stressful transaction, taking twice as long as expected, and was left without keys on the day of completion.
Failures and Oversights
There have been instances where Rybec Homes have failed to provide accurate information, such as the EPC being out of date, and poor communication has been reported between the agent and solicitors. Client satisfaction has been impacted due to a lack of transparency and responsiveness, leading to a negative experience for some clients.
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