Simplifying Property, Enhancing Lives
At the Keylet Group, we understand that finding the perfect home or managing your property can be a complex and time-consuming process. That's why we're here to simplify it for you. Our team of experienced professionals are passionate about property and strive to deliver outstanding results for our clients. Whether you're searching for a new place to live or looking to maximize your rental income, we have the expertise and resources to meet your needs.
Our Mission
Our mission is to provide exceptional property services that exceed our clients' expectations. We aim to build long-lasting relationships with our clients by delivering personalized support, expert knowledge, and unparalleled customer service. Our commitment to excellence, integrity, and professionalism has earned us a reputation as one of the leading estate agencies in Cardiff.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our property portfolio includes a wide range of houses, apartments, and student accommodations, carefully curated to offer quality properties in desirable locations. Our services include:
- Property Sales: Our expert team will guide you through the entire sales process, from valuation to completion, ensuring a smooth and stress-free experience.
- Lettings: We specialize in executive and student lettings, providing a personalized service to both landlords and tenants.
- Property Management: Our comprehensive property management services ensure that your property is well-maintained, tenanted, and profitable.
- Valuations: Our experienced valuers provide accurate and up-to-date valuations, helping you make informed decisions about your property.
Why Choose Keylet Group
- Local Expertise: Our team has in-depth knowledge of the local property market, ensuring you receive accurate and up-to-date information to make informed decisions.
- Extensive Property Portfolio: We offer a wide range of properties to suit every lifestyle and budget.
- Personalized Service: Our dedicated team takes the time to understand your specific requirements and preferences, tailoring our services to meet your needs.
- Professionalism and Integrity: We adhere to the highest standards of professionalism and ethical conduct, ensuring trust and transparency throughout the entire process.
Poor Experience with Keylet
Negative Experiences
Several reviewers have reported having a terrible experience with Keylet. They claim that the agency is rude, condescending, and unhelpful. Some reviewers have stated that they were charged for damages they did not cause, and that the agency is corrupt and thieving.
Unprofessional Behavior
Reviewers have also reported unprofessional behavior from Keylet staff, including racism and a lack of cooperation. Some have stated that the agency refuses to repair issues with the property and that they will steal deposits for made-up reasons.
Poor Property Condition
Several reviewers have reported that the properties they rented from Keylet were in a state of disrepair, with issues such as mold, rust, and broken appliances.
Difficulties with Deposit Returns
Many reviewers have reported difficulties in getting their deposit returned, with Keylet deducting large sums for issues that existed before they moved in.
Avoiding the Agency
Overall, many reviewers have stated that they would not recommend Keylet to others and that they should be avoided at all costs.
Positive Experiences
On the other hand, a few reviewers have reported having a positive experience with Keylet, stating that the agency is helpful and responsive. They have praised the staff for fixing issues quickly and for being friendly and professional.
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