Honest, Transparent, Approachable, and Reliable
Our Story
At Luna Move, we are proud to be a modern, forward-thinking, independently owned and ran letting agency, specialising in property management and lettings. With over 20 years of combined experience in the industry, our team is committed to providing an exceptional service to both landlords and tenants.
Why Choose Luna Move?
At Luna Move, we believe in building long-lasting relationships with our clients. We understand the importance of clear communication, honesty, and transparency in today's competitive market. We strive to be approachable, reliable, and always willing to go the extra mile to ensure our clients receive the best possible experience.
What We Offer
- Lettings: Our experienced team is dedicated to finding the perfect tenant for your property, while ensuring a smooth and hassle-free tenancy process.
- Property Management: We provide comprehensive property management services, including rent collection, maintenance coordination, and regular property inspections.
- Financial Services: We offer a range of financial services, including rent guarantee insurance and deposit protection schemes.
- Lettings Portfolios: Our expertise in creating bespoke lettings portfolios will help you maximise your investment returns.
Our Coverage
As an independently owned agency, we have the flexibility to cover a wide area, including Weston-super-Mare, Clevedon, Portishead, Bristol, South Gloucestershire, Newport, and South Wales. Our team has an extensive knowledge of the local area, allowing us to provide local insight and expertise.
Meet Our Team
Our team consists of experienced professionals who are dedicated to providing the highest level of client service. From property valuations to rent collection, we are always available to assist with any questions or concerns you may have.
What Our Clients Say
At Luna Move, we pride ourselves on our exceptional customer service and guarantee. Our clients appreciate our professionalism, responsiveness, and commitment to delivering results. We invite you to experience the Luna Move difference yourself.
News and Information
Stay up-to-date with the latest news and industry insights at Luna Move. Our blog is regularly updated with informative articles, market analysis, and expert advice on all aspects of property management and lettings.
Overall Experience
The reviews for Luna Move are overwhelmingly positive, with all authors giving the company a 5-star rating. The clients rave about the professionalism, helpfulness, and efficiency of the staff. They praise the company's ability to make the moving process relatively stress-free, and many compare them favorably to larger, more mainstream letting agents.
Staff Comment
The staff at Luna Move are consistently praised for their professionalism, helpfulness, and friendliness. Many clients note that they are easy to contact and receive prompt responses to their queries. Some clients have built up relationships with specific members of staff, who they describe as being very supportive and caring.
Service Standard
The clients were impressed with the level of service they received from Luna Move. They felt that the company was always available to answer their questions and provided clear and timely updates on the progress of their move. The staff were praised for their willingness to go above and beyond to ensure a smooth transaction.
Location-Specific Comments
Some clients comment on the location-specific benefits of using Luna Move. For example, one client notes that the company's small size means that they are not passed around to different departments, unlike larger agents, and that the staff always know the client's property well.
Reputation
The clients are eager to recommend Luna Move to others, and many have already done so. They praise the company's reputation, professionalism, and commitment to customer service. Some clients even compare Luna Move favorably to larger, more established agents.