Making your move happen, every step of the way.
We are a family-run letting agent based in Kirkby-in-Ashfield, Nottinghamshire, dedicated to providing exceptional service to landlords and tenants alike. Our story began in 2014, driven by the desire to do better than the industry standards. We set out to create a letting agent that puts customers at the heart of everything we do, offering a comprehensive service that is transparent, honest, and professional.
Our Services
We offer a range of services to cater to the unique needs of our landlords and tenants. Our fully managed service allows us to take care of your property from start to finish, ensuring that everything runs smoothly and efficiently. Our let-only service is designed for landlords who want more control over the renting process. We also offer a switching service for those looking to move from another agent or take over the management of their property.
Why Choose Us?
At White House Lettings, we pride ourselves on our fast, professional, and personal service. We understand that every customer is unique, and we strive to provide a tailored experience that meets their individual needs. Our family-run business is built on the principles of honesty, transparency, and exceptional customer service. We believe in going the extra mile to ensure that our customers feel valued and cared for.
Our Story
Our journey began with a simple conversation over Sunday lunch, where we decided to take matters into our own hands and create a letting agent that was different. We started small, operating from our family home, but soon grew to occupy a dedicated office in Kirkby-in-Ashfield. We've since expanded our team and services, always staying ahead of legislation and industry standards.
Our Ethos
We believe in being completely honest and transparent with our pricing, unlike many of our competitors. We have no upfront fees, and our pricing is easy to understand. Our mission is to provide exceptional customer service, making our customers feel valued and cared for. We strive to push the boundaries of what is reasonably expected from a letting agent, and we're proud to have grown organically through word-of-mouth recommendations.
Our Office
Our office is designed to feel like your own living room, where you can relax and feel at home. We're open from 10:00 am to 16:00 pm, Monday to Friday, and reserve appointments for viewings, inspections, and meeting new customers outside of these hours. We're fully compliant with all leading bodies and always ahead of legislation.
Awards and Testimonials
We're proud to have been nominated for the 2019 Chad Business Awards under the Customer Services category. Our customers often comment on our exceptional service, and we're grateful for the feedback that we're seen as friends or family members rather than just a letting agent.
Efficient and Professional Service
The reviewers praise the efficient and professional service provided by White House Lettings. They highlight the team's ability to quickly let out properties and provide expert guidance throughout the process.
Personal Touch and Friendly Staff
Many reviewers appreciate the personal touch and friendly service provided by the team, particularly Ian and Debbie. They mention the ease of communication, prompt responses to queries, and the helpful nature of the staff.
Excellent Customer Service
Reviewers rave about the excellent customer service, citing the team's professionalism, kindness, and willingness to go the extra mile. They appreciate the transparency and honesty in the service provided.
Recommendations and Testimonials
The reviewers highly recommend White House Lettings to others, citing their positive experiences with the agency. Some have used the agency multiple times and would not hesitate to recommend them to friends and family.
