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Who we are

Shires Residential is a leading estate agency established in the heart of Suffolk and Norfolk, specializing in the sale, letting, and management of residential property in the Mildenhall, Brandon, Thetford, Newmarket & Bury St Edmunds areas. We are passionate about the local market and driven by a commitment to deliver exceptional client care, leveraging our extensive knowledge and unwavering integrity.

Our Expertise

At Shires Residential, we offer a comprehensive range of services to cater to all your property needs.

Residential Sales

Our experienced and friendly estate agents have extensive experience in the local market, guiding clients through the entire selling process with expert advice and personalized attention.

Residential Lettings

Our dedicated letting agents offer a variety of services, from finding suitable tenants to managing your property, ensuring a seamless and secure rental experience.

Property Management

Our comprehensive property management services take the stress out of being a landlord. From rent collection to tenancy agreement management and maintenance coordination, we handle everything efficiently and professionally.

Our Values

Our core values define our approach to every interaction:

  • Integrity: We adhere to the highest ethical standards, maintaining transparency and building trust with our clients.
  • Expertise: Our team boasts extensive knowledge and experience in the local market, ensuring informed advice and tailored solutions.
  • Client Focus: We prioritize your needs, providing personalized attention and clear communication every step of the way.
  • Professionalism: We uphold the highest standards of conduct, ensuring a seamless and efficient experience for our clients.

Our Commitment

We are dedicated to exceeding client expectations and making the process of buying, selling, or renting property as stress-free and enjoyable as possible. Our commitment to transparency, communication, and exceptional service has earned us the trust of countless satisfied clients.

Reviews (138)
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Positive: The reviews praise the exceptional service, professionalism, and helpfulness of the Shires team, with many reviewers noting the personal touch and understanding shown by the agents.

Exceptional Service and Professionalism

The reviews for Shires Residential are overwhelmingly positive, with every reviewer giving a five-star rating. The staff and agents at Shires have been praised for their exceptional service, professionalism, and helpfulness.

Praise for Specific Agents

Several reviewers have specifically mentioned the outstanding service provided by individual agents, including Michelle Chapman, Jake, and George. These agents have been commended for their attentiveness, responsiveness, and ability to go above and beyond to meet their clients' needs.

Timely Communication and Positive Experience

Reviewers have praised Shires for their timely communication, ease of use, and ability to make the process of renting or buying a property smooth and stress-free. Many have mentioned that they felt supported and guided throughout the entire process.

Personal Touch and Understanding

Some reviewers have noted the personal touch and understanding shown by the Shires team. They have appreciated the agents' ability to understand their needs and concerns, and to provide personalized service tailored to their individual circumstances.