Let us take the strain, and ensure your property is in safe hands.
Welcome to Lodge Lettings, the first independent Letting Agent based in Red Lodge, located just outside Newmarket, Suffolk. Our expert team has over 40 years of collective experience within the Letting Agency, working extensively within the local area. Our dedication to providing an unparalleled service is evident in the high level of customer satisfaction we have achieved.
Our Philosophy
At Lodge Lettings, we understand the importance of building strong relationships with our clients, whether you're a landlord or a tenant. Our approach is centred around providing a personalized service, tailored to your individual needs. From the moment we receive your instruction, we strive to deliver an exceptional service, ensuring that your property is let quickly, efficiently, and with minimal interruption to your busy lifestyle.
Local Knowledge
Our experienced staff have an in-depth knowledge of the local area, ensuring that we can cater to the unique needs of both landlords and tenants in Suffolk and Cambridgeshire. We take pride in our ability to match the right tenant with the perfect property, not just a house, but a home. Our comprehensive understanding of the local housing market enables us to offer a well-rounded and personal service to both parties.
Services
Our comprehensive range of services includes:
- Tenant Introduction: We provide a free rental valuation and offer expert advice on letting your property.
- Fully Managed Service: Our experienced staff will manage your property from start to finish, including rent collection and maintenance.
- Tenant Find Service: We specialize in finding the perfect tenant for your property, ensuring a smooth and stress-free letting process.
Our Expertise
Lodge Lettings has extensive experience in letting to USAF personnel and their families stationed in the local RAF bases. Our partners have an excellent working relationship with the base Housing Office, ensuring we understand the unique requirements of visiting military personnel. Additionally, our team has many years of experience letting properties to non-military tenants, making us well-equipped to handle a broad range of property types and tenancy agreements.
Client-Centric Approach
Our team is committed to delivering exceptional service, tailored to your individual needs. We strive to provide Total Peace of Mind, ensuring that your property is let quickly and efficiently, with minimal interruption to your busy lifestyle.
Client Testimonials
We take immense pride in our positive reputation within the local community, receiving a high percentage of our business through personal recommendations. You can rest assured that we will always prioritize your interests, providing a professional and trustworthy service that meets your unique requirements.
Compliance
As a responsible and professional Letting Agent, we adhere to strict codes of conduct and have joined the UK Association of Letting Agents (UKALA) and the National Landlords Association (NLA). We have also obtained Client Money Protection (CMP) with Let Alliance, demonstrating our commitment to transparency and accountability.
Get in Touch
If you have any questions or would like to learn more about our services, please do not hesitate to contact us. Our friendly and experienced team is always available to assist you.
Professionalism and Customer Service
Lodge Lettings has been praised by numerous reviewers for their exceptional professionalism and customer service. They are described as a "fantastic team of professionals" who are "wonderful to deal with" both in finding a property and managing a rental property. Many reviewers have praised the staff's excellent communication skills, quick correspondence, and friendly nature. Specifically, Maria, Karen, and Amanda have been highlighted for their standout performance.
Reliability and Trust
On the other hand, Victor Server had a disappointing experience with Lodge Lettings, finding them to be unprofessional and unreliable. They failed to show up to a scheduled appointment and did not notify him that the property had been let, wasting his time.
Consistency and Quality
The majority of reviewers have been impressed with the quality of service provided by Lodge Lettings, expressing satisfaction with the properties they manage and the staff's attention to detail. The agency's ability to find suitable properties and handle any issues promptly have been praised by many.
SUMMARY
While a few reviewers have had mixed experiences with Lodge Lettings, the agency has overall received glowing reviews for their professionalism, customer service, and reliability.
