Your Local Property Experts
Tennens Properties is your local, knowledgeable estate agency, specialising in helping people find their dream home in and around Bury St. Edmunds, Suffolk. With years of experience and a deep understanding of the local market, our dedicated team is committed to providing exceptional customer service and ensuring that your property journey is as stress-free and successful as possible.
Our Services
Whether you're looking to buy, sell, let, or invest in property, our comprehensive range of services is designed to meet your every need. From rental property management to buy-to-let advice, our team of experts is here to guide you every step of the way.
Letting and Rental Services
As a landlord, finding the right tenant for your property can be a daunting task. That's why we offer a range of letting services, including rent collection, property management, and tenant find services. We understand that every landlord is unique, which is why we tailor our services to meet your individual needs and ensure that your rental experience is seamless and stress-free.
USAFA Housing
At Tennens Properties, we specialise in helping USAF personnel find their ideal home. Whether you're relocating to the area or simply need assistance with your rental or purchasing needs, our knowledgeable team is here to guide you through the complex process of finding your new home.
Selling and Letting Services
Selling or letting your property can be a stressful experience, but with our expert guidance, you can rest assured that every step of the way will be handled with care and professionalism. From valuations to viewings, we'll be with you every step of the way to ensure that your property sale or rental is successful and stress-free.
About Our Team
Our team is made up of local property experts, with years of experience in the industry. With a deep understanding of the local market and a strong network of contacts, we're equipped to handle any property need you may have. From Barry Tennens, our director with over 10 years of experience in residential property lettings, to Ella Nunn, our lettings manager who processes all properties from advertising to tenancy agreements, we're here to support you every step of the way.
Negative Experiences
Several reviewers reported negative experiences with Tennens Estate Agents. One reviewer, Arphenn, claimed that their application was unexpectedly rejected five days before moving in. Kimberly Miller reported issues with maintenance, citing broken toilets and showers that took weeks to repair. Purie Zeondy felt scammed, citing a mysterious "check-out" fee and disagreements over the condition of the property. Elle Smith reported various issues with the flat she rented, including a broken bathroom, and was allegedly spoken to rudely by staff. Ramon Battershall mentioned poor service, unexplained charges, and unprofessional staff.
Mixed Reviews
Some reviewers had mixed experiences with Tennens Estate Agents. Kimberly Miller praised the helpfulness of external sources provided by the agency, such as a handyman and plumber. Qt Pie found the staff to be nice and helpful, but felt that their emails came across as condescending.
Positive Reviews
The majority of reviewers reported positive experiences with Tennens Estate Agents. Multiple reviewers praised the professionalism, helpfulness, and friendliness of the staff. Lawrance Devon, Keith Allen, Ian Partner, Hannah Hudson, Daniel Witthuhn, Richie Stewart, and Travis Andow all left five-star reviews, citing excellent service and highly recommending the agency.
