Your local estate and letting agent - making property easy
At Brunton Residential, we are an independent residential Sales & Lettings agency based in Newcastle upon Tyne. Since our founding in 2015, we have been committed to delivering exceptional results for our clients, utilizing our expert property marketing strategy to ensure the best possible outcomes. Whether you're looking to buy, sell, let, or rent a property, we're here to provide guidance and support every step of the way.
Our Services
As a boutique agency, we pride ourselves on offering a personalized service that prioritizes our clients' needs above all else. Our team of experts has years of experience in property sales, letting, and management, and we're dedicated to providing the highest standards of customer service, combined with our extensive knowledge of the local property market.
We offer a range of services to cater to our clients' diverse needs, including:
- Residential Sales: We specialize in helping individuals and families find their dream home or investment property. Our team of experienced agents are experts in the local market, and we take the time to understand our clients' requirements, tailoring our approach to suit their unique needs.
- Professional & Student Lettings: We understand the importance of finding the right tenant for your property, and we're dedicated to providing a seamless lettings experience. Our team will work closely with you to find the perfect tenant, ensuring that your property is well-maintained, and your investment is protected.
- Property Management: Our property management services are designed to provide peace of mind for landlords and tenants alike. We take care of everything from rent collection to property maintenance, ensuring that your property is well-maintained and profitable.
Why Choose Brunton Residential?
At Brunton Residential, we're committed to providing an exceptional service that exceeds our clients' expectations. We believe that buying, selling, letting, or renting a property should be a stress-free experience, and we're dedicated to making that a reality. Whether you're looking to make a significant move or simply need guidance on the local property market, we're here to help.
Get in Touch
If you're considering buying, selling, letting, or renting a property, we'd be delighted to hear from you. Our team is always happy to provide advice and opinions on the property market, and we're committed to providing the highest level of service and support to our clients.
Customer Service
The customers who left reviews about Brunton Residential have mixed experiences with the agency. While some customers have praised the agency's help and professionalism in buying and selling their homes, others have had negative experiences with poor communication and unhelpful staff.
Problems and Disappointments
Some customers have reported issues with the agency's service, including unhelpful staff, delayed communication, and poorly managed property transactions. For example, one customer had trouble with a rental property next door to their home and received unhelpful service from Hannah, who seemed uninterested in resolving the issue.
Positive Feedback
On the other hand, several customers have praised Brunton Residential for their excellent service, professionalism, and helpful staff. For example, some customers have commended Jess and other staff members for their dedication and guidance throughout the buying and selling process.
Communication Issues
A few customers have reported communication problems with the agency, including delayed responses to queries and a lack of clear information about property transactions. One customer felt that the agency's approach was dismissive and prioritized the interests of their client over their own.
Property Transactions
Some customers have reported issues with property transactions, including delays and last-minute changes. However, the agency has generally been praised for their efficiency and professionalism in managing property transactions.
Staff and Customer Service
The agency's staff have been praised for their friendly, helpful, and professional approach. Several customers have mentioned specific staff members, such as Jess, Wendy, and Natasha, who have gone above and beyond to help with buying and selling their homes.
Rental Properties
A few customers have reported issues with rental properties, including unhelpful staff and poor communication. However, one customer had a positive experience with a rental property and praised the agency's efficiency and professionalism.
