Our Vision: Making Property Personal
At Bricks & Mortar, we embrace the power of connection to elevate the property experience. We believe that buying, selling, or letting a property is deeply personal, and our approach reflects that belief. We're a team of passionate individuals who are dedicated to understanding your unique needs and aspirations, ensuring your journey is seamless and fulfilling.
Our Expertise
Our experienced team boasts deep knowledge of the Newcastle property market, staying abreast of trends, market changes, and local nuances. We offer comprehensive services across all aspects of property, including:
Sales
- Guiding you through the process of selling your property, from valuation to completion.
- Providing expert market analysis and valuation.
- Comprehensive marketing strategies to maximize exposure.
- Handling all negotiations and paperwork.
Lettings
- Finding you the perfect tenant for your property.
- Managing tenant selection and referencing.
- Coordinating and facilitating smooth move-in and move-out processes.
- Handling rent collection and property maintenance.
Student Lettings
- Specialized services tailored to meet the unique needs of students.
- Dedicated team with experience in student accommodation.
- Understanding student budgets and expectations.
- Comprehensive communication and support throughout the process.
Landlords
- Property management solutions to suit your needs.
- Regular property inspections and maintenance coordination.
- Comprehensive tenant screening and referencing.
- Transparent and informative communication throughout the process.
Our Commitment
Beyond just providing excellent service, we take pride in building genuine relationships with our clients. We go the extra mile to understand your aspirations, anticipate your needs, and exceed your expectations. Our open and honest communication, coupled with our infectious enthusiasm, creates an environment of trust and collaboration.
Meet the Team
Our team comprises experienced professionals with diverse backgrounds and a shared passion for exceeding client expectations. Get to know our individuals, their expertise, and the unique qualities that make Bricks & Mortar special.
Get in Touch
We'd love to discuss your property needs and create a personalized plan together. Get in touch today and discover the difference that working with Bricks & Mortar can make in your property journey.
Excellent Customer Service
The majority of reviews praised the exceptional customer service provided by Bricks and Mortar Estate Agents. Many reviewers commended the agents for their helpfulness, professionalism, and responsiveness. Finley, Megan, Courtney Jones, Jill Fairney, Georgina, and Stuart were specifically mentioned for their outstanding service.
Efficient Communication
Reviewers appreciated the prompt responses to their queries and the clear communication throughout the tenancy process. The agents were described as being highly knowledgeable, polite, and courteous.
Positive Experience
Most reviewers expressed satisfaction with their overall experience with Bricks and Mortar, citing a seamless and productive process. They appreciated the agents' ability to address their concerns and guide them through the tenancy process.
Negative Experiences
However, two reviewers had a negative experience with the agency. One reviewer reported being moved into a flat with no working plumbing and poor communication from the agents. Another reviewer complained about unannounced viewings and unprofessional behavior from the agents.