About Us
Daley Lettings is a trusted and experienced letting agency based in Newcastle upon Tyne. Established over two decades ago, we specialize in providing quality and affordable properties to students, young professionals, and families. With a diverse portfolio of properties ranging from cozy studio apartments to spacious Victorian houses, we have something for everyone.
Our team of professionals combines extensive industry expertise with a genuine passion for assisting tenants and landlords in finding their perfect homes. Our dedication to excellent customer service and personalized attention sets us apart.
For Tenants
- Comprehensive guidance and support throughout the letting process
- Wide selection of properties to choose from
- Competitive rents and flexible tenancy options
- Responsive and reliable maintenance and repairs
- Dedicated tenant support team
Fully Managed Service
- Comprehensive advertising and property viewings
- Tenant referencing and credit checks
- Guaranteed shorthold tenancies
- Regular property inspections and reports
- Tenant communication and dispute resolution
- Detailed financial reporting
Tenant Find Service
- Wide reach and access to suitable tenants
- Reference and credit check included
- Property preparation and marketing materials provided
Additional Services
- Tenancy deposit protection
- Inventory creation
- Rent collection and payment management
- Emergency call out service
Our Commitment
At Daley Lettings, we prioritize:
- Customer satisfaction: We strive to provide a seamless and enjoyable experience for both tenants and landlords.
- Integrity: We operate with transparency and accountability in all our dealings.
- Communication: We believe in open and clear communication to ensure a positive and collaborative relationship with our clients.
- Experience: Our deep understanding of the local market and letting regulations guarantees a smooth and successful experience.
Discover Your Perfect Home Today
With a vast array of properties available, Daley Lettings can help you find your perfect home in Newcastle upon Tyne. Contact us today to schedule a viewing and experience the difference our personalized approach can make.
Overall Experience
The majority of reviewers have had a negative experience with Daley Lettings, citing issues with property maintenance, poor customer service, and unprofessional behavior from staff.
Property Conditions
Many reviewers have reported poor property conditions, including dirt, insect infestations, mold, leaks, and broken appliances. Some have even described the properties as "uninhabitable" and "tips".
Staff Behavior
Reviewers have consistently complained about the rude and patronizing behavior of Daley Lettings staff, particularly Clare. Many have reported feeling belittled and disrespected when trying to report issues or request repairs.
Landlord Perspective
One reviewer, Beverley Benton, has had a positive experience with Daley Lettings as a landlord, praising their efficient communication and maintenance of the property.
Common Issues
Common issues reported by reviewers include:
- Leaks and water damage
- Mould and damp
- Broken appliances and furniture
- Poor communication and unresponsive staff
- Unprofessional behavior and rudeness
- Unfair charges and deductions from deposits
