RE/MAX: Your Partner in Real Estate
Lex Allan & Grove is a dynamic and reputable estate agency, lettings agency, and chartered surveying firm that has been serving the Black Country, West Midlands, and North Worcestershire for many years. With our head offices strategically located in Stourbridge, Halesowen, and Hagley, we are able to provide comprehensive property services that cater to a wide range of clients, from first-time buyers and tenants to experienced property investors and developers.
Sales and Lettings Services Tailored to Your Needs
At Lex Allan & Grove, we understand that every client has unique needs and preferences when it comes to buying, selling, renting, or letting properties. That's why we offer a flexible and personalised approach to our services, ensuring that you receive the best advice, support, and guidance throughout the entire process. Our services include:
- Properties for Sale: Our extensive portfolio of properties for sale caters to various budgets and preferences. From stylish apartments and cosy starter homes to spacious family residences and luxury mansions, we have something for everyone.
- Properties to Rent: Whether you're looking for a short-term rental or a long-term lease, our diverse selection of properties to rent offers a wide range of options. From modern city flats to charming countryside cottages, you're sure to find your ideal home with us.
- Book a Valuation: If you're planning to sell or let your property, our expert valuation service will give you an accurate and up-to-date market appraisal. This will help you make informed decisions about the best price and marketing strategy for your property.
- Land and New Homes: If you're a developer, landowner, or self-builder, our specialist land and new homes team can assist you with all aspects of land acquisition, planning, design, and construction. We can also help you market and sell your new homes development.
- Tenancy Application Form and Lettings Information: Our user-friendly tenancy application form and comprehensive lettings information will make it easy for you to apply for a property and understand your rights and responsibilities as a tenant.
- Landlords and Landlord Fees: Our experienced landlord services team can help you manage your rental properties efficiently and professionally. From marketing and tenant selection to rent collection, maintenance, and legal compliance, we've got you covered.
Invest in Property with Confidence and Expertise
At Lex Allan & Grove, we believe that property is one of the best investment vehicles available. That's why we offer a range of services to help you make informed and profitable property investments. These include:
- Buy-to-Let Property: Our specialist buy-to-let consultants can help you find the best properties and deals to maximise your rental returns and capital growth.
- Rental Yield Calculator: Our rental yield calculator will help you estimate the potential income and return on investment for any property you're considering.
- Land and New Homes Network: As a trusted partner and collaborator for many developers and builders, we can help you access exclusive off-market development opportunities and pre-release information.
Client Money Protection and Complaints Procedure
As a regulated and certified estate agency, lettings agency, and chartered surveying firm, we take our professional and ethical responsibilities seriously. We are proud members of the Property Ombudsman Scheme and the Royal Institution of Chartered Surveyors, which provide our clients with an independent avenue for resolving any disputes or issues. We also have comprehensive client money protection insurance in place, ensuring that all client funds are safeguarded and protected.
Committed to Our Communities and Our Environment
At Lex Allan & Grove, we're not just passionate about properties; we're also dedicated to making a positive impact in the communities and environments where we operate. Through our various charitable initiatives, community outreach programs, and sustainable business practices, we strive to make a difference in the lives of our clients, colleagues, and stakeholders. One of our flagship campaigns is the "Positive Moves 'Wear a Hat Day' for Brain Tumour Research", which aims to raise awareness and funds for brain tumour research and support.
Disappointing Experiences
Some reviewers had a poor experience with Lex Allan, citing poor communication and a lack of help or advice. Tony Ali gave the lowest rating of 1 star, saying that the company was "very poor" and that they "gunned down" his attempts to contact them. He also accused the company of giving preferential treatment to certain clients.
Exceptional Service
However, most reviewers had a very positive experience with Lex Allan. Many praised the friendly and professional staff, particularly Lisa Saunders, who was mentioned several times. Linda Thompson gave 5 stars and said that Lisa was "amazing", always replying to emails and phone calls promptly and keeping her informed throughout the process. Wendy H. praised Lisa's "kind manner" and "calm and considered" approach.
Professional and Helpfulness
Other reviewers praised the company's professionalism and helpfulness. Harmeet Sidhu gave 5 stars and said that Lisa had "amazing service", while Mini Geordie praised Mark's help with their rental property. Bailey Mcgrath praised the girls at Lex Allan for being "lovely, really professional and friendly". Adda S. praised Jess, Chloe, and Lynn for being "very professional" and going "above and beyond" for sellers and buyers.
Excellent Communication
Many reviewers praised Lex Allan's communication, both with the staff and with clients. Elizabeth Stonelake praised the company's friendly and helpful staff, while Chris Brown praised their professionalism and friendliness. Jade Doolan praised Dawn and Lisa for their clear and enthusiastic communication.
