Our Commitments
At KT Management, we are committed to providing a high-quality property management service that exceeds our clients' expectations. We understand the importance of effective communication, professionalism, and attention to detail in ensuring the smooth running of residential sites. Our team of experts works tirelessly to deliver exceptional service, ensuring that our clients' needs are met and their expectations are exceeded.
Our Services
Our comprehensive range of services is designed to cater to the specific needs of each individual site. We offer a tailored approach to property management, ensuring that our services are tailored to meet the unique requirements of each site. Our services include:
Social Housing
We provide expert property management services to social housing providers, ensuring that their properties are well-maintained and residents' needs are met. Our team works closely with social housing providers to deliver a high-quality service that meets the needs of residents.
Residential Management
We offer expert residential property management services for residential sites of all sizes, from single apartment blocks to large mixed estates. Our team provides a comprehensive range of services, including estate management, maintenance, and customer service.
Private Sector Leasing Scheme
We provide expert property management services to private sector landlords and leaseholders, ensuring that their properties are well-maintained and their needs are met. Our team works closely with landlords and leaseholders to deliver a high-quality service that meets their expectations.
Local Authorities Housing Association Estate Management
We provide expert property management services to local authorities and housing associations, ensuring that their properties are well-maintained and residents' needs are met. Our team works closely with local authorities and housing associations to deliver a high-quality service that meets their needs.
Developers Commercial Estates Block Management
We provide expert property management services to developers and commercial estates, ensuring that their properties are well-maintained and their needs are met. Our team works closely with developers and commercial estates to deliver a high-quality service that meets their expectations.
Customer Service
At KT Management, we pride ourselves on our friendly, approachable, and professional service. We understand the importance of effective communication and strive to break down communication barriers by providing flexible, helpful, and friendly support. Our team is dedicated to delivering excellent customer service, ensuring that our clients' needs are met and their expectations are exceeded.
Customer Relationship Management
We believe that effective communication is key to a successful property management service. Our team is dedicated to building strong relationships with our clients, ensuring that their needs are met and their expectations are exceeded. We strive to break down communication barriers by providing flexible, helpful, and friendly support.
Case Studies
We invite you to read our case studies to learn more about our services and how we have helped our clients achieve their goals. Our case studies provide insight into our services, highlighting our expertise and dedication to delivering exceptional results.
Blog
Our blog provides valuable insights and information on property management, providing our clients with valuable insights and information to help them make informed decisions.
Poor Service and Responsiveness: A Common Theme
Many reviewers have expressed frustration with the management company's lack of responsiveness and poor service. Several authors have reported delays in addressing issues, with some instances taking months to resolve. Additionally, some reviewers have experienced unhelpful and condescending communication from the company's staff.
Difficulty in Getting a Response
Several reviewers have mentioned the difficulties they face in getting a response from the company. This includes delayed or non-existent responses to emails, and phone calls being redirected to email correspondences. The lack of a direct phone number has also been highlighted as an issue.
Unsurprising Quality of Service
Some reviewers have expressed disappointment with the quality of service provided. Many have reported poor maintenance and upkeep of communal areas, as well as issues with fly tipping and broken doors.
Positive Comments: NONE
Negative Comments: Many reviewers have shared their dissatisfaction with the company's response to their concerns, citing unhelpful and condescending attitude from staff.
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