Providing homes for professionals, one-to-one, professional service
At Yetholm Properties, we are a specialist student accommodation and professional letting agency located in the heart of Newcastle Upon Tyne. With over 25 years of experience, we have established ourselves as one of the most well-established and experienced agents in the city. Our team of dedicated staff have extensive experience and a wealth of local knowledge, ensuring that we can cater to the individual needs of our clients.
Our Services
We offer a comprehensive range of services to both students and landlords. For students, we provide a personal and thorough service designed to help you find the perfect accommodation to suit your needs. We have a fantastic range of student flats, houses, and apartments in popular areas of Newcastle, including Jesmond, Heaton, City Centre, Spital Tongues, and Fenham. Our student lettings service includes a 24-hour helpline for any issues or problems, giving you peace of mind throughout your tenancy.
For landlords, we offer a personal, tailor-made property management service that can be tailored to suit your individual needs. Our landlord services and management packages are designed to provide a comprehensive and efficient service, including detailed monthly income and expenditure accounts, close monitoring of rent payments, and detailed maintenance information. We have established relationships with reliable contractors and engineers in the city, ensuring that any maintenance or repairs are carried out to the highest standard.
Our Approach
At Yetholm Properties, we pride ourselves on our "can-do" approach and our commitment to providing a personal and professional service to all our clients. We understand that every client is unique and has different needs, and we strive to provide a service that is tailored to meet those needs. Our team is dedicated to providing a welcoming and friendly service, and we are always happy to help with any questions or concerns you may have.
Our Team
Our team is made up of experienced professionals who have extensive knowledge of the local property market. We have a deep understanding of the needs of both students and landlords, and we are dedicated to providing a service that meets those needs. Our team is always happy to help with any questions or concerns you may have, and we are committed to providing a personal and professional service to all our clients.
Overall Experience
The reviews suggest that the majority of customers have had a positive experience with Yetholm, praising their responsive and helpful staff, efficient issue resolution, and professional attitude.
Staff and Service
The staff at Yetholm, particularly Phil and Michelle, have been consistently praised for their friendly, helpful, and accommodating nature. They have been efficient in resolving issues and responding to customer queries.
Property Management
Several reviewers have commented on the agency's efficiency in resolving maintenance and repair issues, including the installation of new appliances such as a power shower.
Communication
Customers have expressed appreciation for the open and responsive communication style of the Yetholm team, who are always willing to help and provide support.
Issues and Complaints
One reviewer, K. G., has expressed dissatisfaction with the agency's handling of their deposit, citing unfair claims for minor damages and poor communication.
