Personal. Passionate. People.
At Rex Gooding, we're passionate about what we do. As a family-run business, we pride ourselves on our friendly and approachable team, dedicated to providing exceptional service to our clients. We believe in building strong relationships, and our priority is to keep our team and clients happy.
Our Services
We offer a comprehensive range of services, including sales, letting, and commercial property services. Whether you're buying, selling, renting, or letting a property, our experienced team is here to guide you through every step of the process. We also provide additional services, such as mortgage advice, surveying, and soliciting, to ensure a seamless and stress-free experience.
Buying and Selling
As one of the leading estate agents in the region, we have an extensive portfolio of properties for sale and rent. From apartments to family homes, we cater to diverse needs and budgets. Our team is dedicated to finding the perfect property for you, and we offer a range of tools and resources to help you navigate the buying or selling process.
Letting and Renting
For landlords, we offer a comprehensive lettings service, including property valuations, marketing, and tenant management. For tenants, we have a range of properties to rent, from apartments to family homes. Our experienced lettings team is here to help you find the perfect rental property.
Commercial Services
Our commercial services include property sales, lettings, and acquisition. We cater to businesses of all sizes, from small startups to large corporations. Our team is dedicated to understanding your specific needs and finding the perfect commercial property to suit your business goals.
Why Choose Rex Gooding?
We're a family-run business that's passionate about everything we do. We're dedicated to providing exceptional service, tailored to your specific needs. Our team is experienced, friendly, and approachable, and we're committed to building long-term relationships with our clients.
Our Community
We love where we live and are passionate about our local region. We're committed to supporting local causes and projects, and we're proud to be part of the community fabric. We believe in giving back to the community, and we're dedicated to making a positive impact on our local region.
Overview of Reviews
There are 18 reviews with a mix of positive and negative feedback. The reviews highlight both the strengths and weaknesses of the estate agency, Rex Gooding.
Positive Feedback
- Excellent customer service from staff members, including Jemmima, Esme, Lauren, and Jackie.
- Efficient and professional handling of property viewings, applications, and rentals.
- Good communication and responsiveness from staff.
- Helpful and knowledgeable staff.
- Positive experience with property management and lettings.
Negative Feedback
- Misleading advertising and false promises.
- Poor communication and responsiveness.
- Lack of professionalism and disregard for clients' time and efforts.
- Unresolved issues with damp and maintenance in rental properties.
- Poor handling of tenant applications and affordability tests.
- Unhelpful staff and unprofessional behavior.
Common Themes
- Customer service: Both positive and negative reviews highlight the importance of good customer service. Staff members who provided excellent service were praised, while those who were unhelpful or unprofessional were criticized.
- Communication: Effective communication is crucial in the property rental and sales process. Reviews highlight the importance of keeping clients informed and responsive to their needs.
- Professionalism: The agency's professionalism was questioned in some reviews, with criticisms of false advertising, lack of transparency, and unprofessional behavior.
