About Our Company
Ayr Estate & Letting Agents is a local, independent estate agency based in the heart of Ayr, South Ayrshire. Founded on a foundation of exceptional customer service and expertise, we specialize in assisting clients with every aspect of buying, selling, and letting property. Our team of dedicated professionals understand that every client is unique, and we tailor our services to meet your individual needs and achieve your property goals.
What Sets Us Apart
We believe in building strong relationships with our clients and becoming trusted advisors throughout the process. Our open communication, proactive approach, and commitment to transparency ensure a seamless and stress-free experience for every customer. We offer:
- Free, no-obligation market appraisals: Accurately valuing your property is crucial for achieving the best possible outcome.
- Accompanied viewings: Our experienced negotiators accompany potential buyers or tenants during viewings for your peace of mind.
- Highly skilled team: Our team boasts extensive local knowledge and expertise across all aspects of property transactions.
- Transparent pricing: Our clear fixed fees eliminate hidden costs and unexpected charges.
Our Services
We offer a comprehensive range of services, including:
Property Sales & Lettings
- Residential sales and lettings
- Market appraisal and valuation
- Comprehensive marketing campaigns
- Negotiation and sale/lease agreements
- Completion and exchange processes
Landlord & Tenant Services
- Tenant finding and referencing
- Property management and maintenance
- Rent collection and deposit management
- Tenancy dispute resolution
Additional Services
- Market analysis and property valuations
- Virtual reality tours and property brochures
- Experienced mortgage and legal referrals
Our Commitment
Ayr Estate & Letting Agents is committed to:
- Providing exceptional customer service
- Delivering transparent and accurate information
- Achieving the best possible results for our clients
- Building lasting relationships with our clients
- Staying abreast of the latest industry trends and regulations
Unreliable and Unprofessional
Several reviewers have expressed their dissatisfaction with Ayr Estate & Lettings, with many citing unresponsiveness and a lack of professionalism. One reviewer had a poor experience with the company's handling of their deposit, feeling that they were trying to retain as much of it as possible. Other reviewers have reported similar issues with the company's communication, including delays in responding to emails and rudeness over the phone.
Excellent Service
On the other hand, many reviewers have had a positive experience with Ayr Estate & Lettings. Several reviewers have praised the company's friendly and helpful staff, saying that they made the rental process as smooth as possible. Reviewers have also praised the company's professionalism, saying that they were kept informed throughout the process and were always available to help with any issues that arose.
Details of Specific Issues
Some reviewers have reported specific issues with the company's service. One reviewer felt that the company was unhelpful and didn't provide the information they were seeking. Another reviewer felt that the company was rude and unprofessional. However, these negative experiences are outweighed by the many positive reviews, which praise the company's helpful and friendly staff.
