Your personal estate agent for life
At Thomas James, we pride ourselves on being an independent estate and letting agent, established in 2003. With our network of branches strategically placed across Nottinghamshire, Derbyshire, and Leicestershire, we are perfectly positioned to cover the popular suburbs, cities, and villages, as well as the picturesque countryside of North Leicestershire and East Derbyshire.
Our Services
Our comprehensive portfolio encompasses a wide range of properties to suit all requirements and budgets. We offer a tailored service to our clients, utilizing the most up-to-date media alongside invaluable local knowledge and over 50 years of experience and expertise in the industry. Our goal is to ensure a smooth and worry-free sale, providing a personal, professional, and comprehensive service that meets individual needs.
As an independent estate agent, we believe in personally getting to know each of our clients, understanding their unique requirements, and working closely with them to achieve their goals. Our team of experienced professionals takes the time to understand each client's needs, providing a bespoke service that is tailored to their individual circumstances.
What Sets Us Apart
Unlike large, faceless estate agencies, Thomas James is a family-run business with a passion for providing exceptional customer service. Our branches are located in the heart of local communities, allowing us to build strong relationships with our clients and the communities we serve.
Our Philosophy
At Thomas James, we believe that buying or selling a property is a significant life event that requires sensitivity, expertise, and a deep understanding of the local market. Our experienced team is dedicated to providing a personalized service that is tailored to each client's unique needs and circumstances. Whether you're a first-time buyer, a seasoned investor, or a local resident looking to move up the property ladder, we are committed to helping you achieve your goals.
Meet the Team
Our dedicated team of professionals is passionate about providing outstanding customer service and exceed client expectations. With over 50 years of combined experience in the industry, our team members are skilled in all aspects of property sales and lettings, from valuations and negotiations to viewings and completions.
Contact Us
If you're considering buying, selling, or letting a property, we'd be delighted to discuss your requirements and provide expert guidance every step of the way. Contact us today to arrange a free valuation and discover the Thomas James difference for yourself.
Overview of Thomas James Estate Agents Reviews
Positive Feedback
The staff at Thomas James Estate Agents, particularly Ashley, Mike, Ryan, Denise, Lisa, Carla, and Beverley, were consistently praised for their professionalism, efficiency, and friendly demeanor. Many reviewers appreciated the stress-free experience they provided, keeping them updated throughout the process and making the whole experience as smooth as possible. Some reviewers also mentioned the excellent customer service and support provided by the team, even during difficult times such as the COVID-19 pandemic.
Negative Feedback
On the other hand, some reviewers had negative experiences with Thomas James Estate Agents. One reviewer had a bad experience with the company due to discrimination against those with bad credit history, and another reviewer felt that the company was dishonest and manipulative in their dealings. Another reviewer was unhappy with the lack of communication and poor service.
Common Themes
Professionalism and Efficiency: Many reviewers praised the professionalism and efficiency of the staff at Thomas James Estate Agents, highlighting their friendly and welcoming nature.
Communication: Good communication was a key aspect of the positive reviews, with many reviewers appreciating the regular updates and support provided by the team.
Customer Service: The excellent customer service provided by the team was a common theme in many of the positive reviews.
Honesty and Transparency: Unfortunately, some reviewers felt that the company was dishonest and manipulative in their dealings.
