Your local property experts, making property a pleasure
At Keeleys Sales, Lettings & Property Management, we take pride in being a family-owned independent estate agent, established in 1990. With over three decades of proven results and satisfied customers, we have built a reputation for our integrity, professionalism, and excellent customer service. Our team has a strong local knowledge and a passion for delivering exceptional service to our clients.
Our Philosophy
We believe that knowing your customers is key to providing successful results. That's why we take the time to understand your needs, whether you're a landlord looking for a reliable rental property management service or a vendor seeking a stress-free sales process. Our experienced and approachable team will work tirelessly to ensure that your property is marketed effectively and your needs are met.
Our Team
At Keeleys, we're proud of our diverse and dedicated team, each with their unique skills and expertise. Our directors, Matthew and Andrew, are both highly experienced in the property industry, with a combined total of over 40 years of experience. Our office administrators, Vickey, Barbara, Emma, and Sharon, are the friendly faces you'll see when you visit us or contact us. They're committed to providing exceptional customer service and ensuring that your property is managed with care.
Our Services
At Keeleys, we offer a comprehensive range of services to cater to your property needs, including:
- Lettings: We provide a professional lettings service, finding the perfect tenant for your property and ensuring that your rental income is maximized.
- Sales: Our sales team is expertly trained to market your property effectively, ensuring that you receive the best possible price for your property.
- Property Management: We offer a full property management service, taking care of rent collection, property maintenance, and any other issues that may arise.
- Valuations: Our experienced valuers will provide you with a detailed property valuation, ensuring that you have a clear understanding of your property's worth.
- Mortgages: We offer a mortgage service, helping you find the perfect mortgage package to suit your budget and lending requirements.
Our Promise
At Keeleys, we're committed to providing an exceptional customer service experience. We understand that buying, selling, or renting a property can be a stressful and overwhelming experience. That's why we're here to guide you through every step of the process, ensuring that your property is marketed effectively and your needs are met. We're dedicated to building strong relationships with our clients, and we're committed to providing a reliable and efficient service.
Positive Experiences
Numerous reviewers have had positive experiences with Keeleys, praising their efficient, helpful, friendly, and professional staff. Many tenants appreciated the smooth check-in and check-out processes, and some even received their full deposit back promptly. Some reviewers also commended Keeleys for their responsiveness, professionalism, and personal touch.
Negative Experiences
On the other hand, some reviewers have had negative experiences with Keeleys. One reviewer had a horrific experience, citing issues with black mould, heating, and being charged for an empty flat. Another reviewer had a terrible time with a rat-infested house and unaddressed maintenance issues. Some reviewers felt that Keeleys were unhelpful and only interested in making money.
Common Issues
Some common issues raised by reviewers include problems with maintenance, insulation, and heating in properties. Additionally, some reviewers felt that Keeleys were unhelpful in resolving these issues and were more interested in making money.
