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We make Landlords' lives easier

Welcome to Shires Residential, your trusted local estate agent in Mildenhall, Bury St. Edmunds, Thetford, Newmarket & surrounding areas. Founded on integrity and a deep understanding of the local market, we specialize in the sale, letting and management of residential property.

Our Vision

To empower our clients through a seamless and transparent property journey, ensuring their success in the local market.

Residential Sales

With over 30 years of experience, our dedicated team guides you through every step of the selling process, ensuring a smooth and successful transaction.

Letting & Property Management

We offer a comprehensive range of services to landlords, from tenant finding and rent collection to comprehensive property management solutions tailored to your individual needs.

Our Values

  • Integrity: We uphold the highest ethical standards and transparency in all our dealings.
  • Client Centricity: Your success is our success, and we prioritize your needs every step of the way.
  • Local Expertise: Deep understanding of the local property market and its nuances.
  • Communication & Transparency: We maintain clear and consistent communication, ensuring you are always informed and updated.

What sets us apart

  • Market-leading technology: We leverage advanced tools and data to ensure optimal exposure and valuation of your property.
  • Extensive network: Access to a vast network of potential buyers, tenants, and investors.
  • Dedicated team: Experienced and passionate estate agents committed to exceeding your expectations.

Our commitment

We are committed to providing our clients with an exceptional experience, exceeding expectations and delivering outstanding results. Whether you're buying, selling, or letting a property, Shires Residential is your trusted partner in the local market.

Reviews (9)
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Positive: The few positive comments praise the friendly staff and ease of the rental process at Peter Michael Estate Agency, but these are outweighed by the numerous negative reviews.
Negative: The majority of reviews highlight a complete lack of professionalism, poor communication, and unapologetic mistakes made by the agency, leading to a poor customer experience.

Professionalism Issues

Several reviewers have voiced concerns about the professionalism of Peter Michael Estate Agency. Gemma Biggs reports that despite booking a viewing, no agent turned up, and later claims that the property had already been sold, despite not having contacted her. Chris Hockaday had a similar experience, where the agency cancelled a viewing on short notice, claiming the property had been sold. Usko K. was left feeling frustrated after being diverted to a company called OneDome, who failed to arrange a viewing and proceeded to spam him with sales messages.

Lack of Communication

Several reviews highlight issues with communication from Peter Michael Estate Agency. Cameron Ely was told to expect a call on Saturday to arrange a viewing, but never received a call. When he followed up, he was told that he had missed the viewing, despite not receiving a voicemail message. Chris Hockaday also claims to have not received any calls or messages from the agency despite their claims to the contrary.

Competitors Compared Favourably

Two reviewers, Chris Hockaday and Robbie Hales, contrast their positive experiences with other estate agencies in Cambridgeshire, including Cheffins and Lemon Lettings, which they found to be more professional and courteous.