Where passion for property meets exceptional service
At Boulton & Griffiths - Professionals Relocating Ltd, we are a family-owned and operated letting and estate agency based in Cardiff, specialising in the sale and letting of properties in Cardiff and the surrounding areas. As a family business, we pride ourselves on providing a unique and personal approach to our clients, combining exceptional service with expert knowledge of the local property market. With over 35 years of combined experience, our dedicated team of trained professionals are committed to delivering a high-quality service that exceeds our clients' expectations.
Our Services
At Boulton & Griffiths, we offer a comprehensive range of services to cater to the diverse needs of our clients. Whether you are a landlord looking to let or sell a property, or a tenant seeking to rent or buy a new home, our team is dedicated to providing an exceptional and personalized service that ensures all your needs are met. From property valuations to property management, ours is the ideal partner for those looking to navigate the complexities of the property market.
Letting Services
Our letting services are designed to make the lettings process as seamless as possible, from initial property valuations to tenant referencing and property management. Our team is dedicated to providing a high-quality service that meets the needs of both our landlords and tenants, ensuring that the lettings process is hassle-free and stress-free. With our comprehensive letting services, you can rest assured that your property is in capable hands.
Property Management
At Boulton & Griffiths, we understand the importance of effective property management, and so we offer a range of services to cater to the needs of our landlords. From rent collection to property maintenance, our experienced team is dedicated to ensuring that your property is well-maintained and that you receive the maximum return on your investment.
Accreditations and Partnerships
We are a registered member of various industry bodies, including the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), and the Association of Letting Agents & Management Agents (ALMA). Our membership of these organizations showcases our commitment to ethical and professional practice.
Our Philosophy
At Boulton & Griffiths, we believe that building strong relationships with our clients is key to our success. We take pride in our personalized approach to property management and sales, combining expertise and attention to detail to deliver exceptional results. Whether you are a landlord, tenant, or simply seeking advice on the property market, we are committed to providing you with the highest level of service and expertise.
Problems with Communication
Some reviewers have experienced difficulties communicating with Boulton and Griffiths, stating that they are "very difficult to communicate with". Emails often require multiple follow-ups, and phone calls may not be answered promptly. This lack of effective communication can cause stress and make it challenging to resolve issues.
Maintenance and Repairs
Many reviewers have reported issues with maintenance and repairs. They claim that the company is slow to respond to requests and fails to fix problems promptly. In some cases, they have been left with the burden of paying for repairs themselves.
Trust and Reliability
Several reviewers have mentioned that they do not trust Boulton and Griffiths to act in their best interests. They have experienced problems with property management, including issues with cleanliness, damage, and unexpected charges.
Positive Feedback
On the other hand, a few reviewers have had positive experiences with Boulton and Griffiths. They praise the company for its professionalism, efficiency, and helpful staff. One reviewer in particular has been very impressed with the service, stating that the company made the process of moving incredibly easy.
