At Platinum Sales and Lettings, we are a residential and student letting agents covering the Huddersfield area. We have 23 years of industry experience, and our extensive local knowledge ensures that we provide a service which is second to none. Our experienced, professional, and friendly staff are dedicated to helping you achieve your property goals, whether you are a landlord seeking responsible quality tenants for your property or a tenant searching for a home.
Our Services
As a renowned estate agent, we offer a wide range of services to cater to our clients' diverse needs. Our team of experts provides a personalized approach to ensure that we deliver high-quality services that meet our clients' expectations. Our services include:
- FREE Property Valuation: We offer a complimentary property valuation service, where our experienced and qualified valuer will assess your property and provide guidance on the best course of action for selling or letting your property.
- Property Marketing: We utilize cutting-edge technology to effectively market your property, ensuring that it reaches a vast audience of potential buyers and tenants.
- Letting and Rental Services: We offer a comprehensive letting and rental service, including property management, rent collection, and tenant finding.
- Sales and Purchasing Services: We assist our clients in buying and selling their properties, providing guidance and support throughout the process.
- Conveyancing Services: We have partnered with a leading conveyancing firm to provide our clients with expert legal support, ensuring a smooth and stress-free transaction.
Our Goals
At Platinum Sales and Lettings, our primary goal is to exceed our clients' expectations by providing exceptional services. We strive to build long-term relationships with our clients, understanding their unique needs and preferences. Our team is committed to delivering outstanding results, ensuring that our clients achieve their property goals.
Our Expertise
Our team consists of experienced and professional agents who have extensive knowledge of the Huddersfield property market. We stay up-to-date with the latest changes in the industry, ensuring that our clients receive the best possible service. Our agents are passionate about providing exceptional customer service, and we pride ourselves on our ability to build lasting relationships with our clients.
Disappointing Experiences
There are several negative reviews for Platinum Lettings, with many authors expressing dissatisfaction with the service provided. One common theme is that the agency is unprofessional and difficult to work with. Several reviewers mention being treated poorly by staff, with one author describing being shouted at and sworn at. Issues with property maintenance and management are also a concern, with several reviewers reporting problems with leaks, damp, and rotting wood.
Unsatisfactory Service
Some reviewers are unhappy with the level of service they received from Platinum Lettings. Several authors mention being treated poorly or being given the runaround when trying to resolve issues with their property. One reviewer was left standing outside a property at the agreed viewing time, only to be told that the agent didn't have the key and couldn't meet them.
Positive Reviews
However, not all reviews are negative. A few authors have had positive experiences with Platinum Lettings, praising the agency's professionalism and helpfulness. One reviewer was impressed with the agency's response to a roof leak, which was quickly repaired and temporary accommodation was arranged for the family.
