Where your property is our business
At Ash Residential, we pride ourselves on being the oldest independent estate agent in the area, with over 50 years of experience in both the lettings and sales markets. Our staff have in-depth knowledge in all aspects of sales and rentals, including valuations, HMO regulations, housing act, home office, and visa reports. We concentrate solely on our core business, ensuring that our clients receive the highest level of service and expertise.
Our Services
We offer a range of services designed to meet the needs of our clients, whether you're a landlord, tenant, buyer, or seller. Our services include:
- Property Management: Our full management service provides everything you need, from finding tenants to handling day-to-day issues, giving you complete peace of mind.
- Let Only Service: If you're a landlord who prefers to manage your properties yourself, our Let Only service includes marketing, viewings, and paperwork, leaving you to focus on the day-to-day management of your property.
- Residential Sales: Our dedicated sales team are experts in all aspects of buying and selling your home, from initial valuation to completion.
- HMO and EPC: We can answer any questions you may have regarding HMO's and EPC's, and can arrange for your property to be surveyed and issued with an EPC certificate.
About The Area
We operate in several areas of Manchester, including Rusholme, Fallowfield, Withington, and West Didsbury. Each area has its unique character and benefits, from the vibrant curry mile of Rusholme to the quieter, more professional atmosphere of Withington. Whether you're a student, professional, or family, we have a range of properties to suit your needs.
Poor Communication and Unprofessionalism
Several reviewers have reported poor communication and unprofessionalism from Ash Residential. Lorna Otter mentioned that the staff was rude and unresponsive to maintenance problems, while Charlotte Seed had difficulty communicating with the agency regarding obtaining CCTV footage. Cora Aspden also had to send multiple emails to get a response from the agency regarding her deposit return.
Unclean and Damaged Properties
Lorna Otter reported that the property was unclean and damaged upon moving in, with issues not being addressed despite repeated requests. Charlotte Seed also mentioned that the property was unclean and damaged, with scuffs on the walls and dusty surfaces.
Fraud and Deposit Issues
Joe Darlington accused Ash Residential of taking his personal details and committing fraud. Cora Aspden had issues with getting her deposit back, with the agency taking 255 pounds for cleaning, which she disputed. Suzanne reported that the agency re-advertised her flat three days before moving in, without telling her, and increased the rent by 300 pounds.
Positive Experiences
On the other hand, several reviewers had positive experiences with Ash Residential. Nathan Clarke found the agency to be helpful and respectful, while Atef Shedid appreciated the flexible and responsive service. Sasha Silberman-Hanks, Georgia Sutherland, Alex Binos, Kalu Uka, Joe Joscelyne, and Vab Shekhar all reported positive experiences with the agency, citing friendly and helpful staff, prompt responses to issues, and efficient management of their properties.
