"Your Local Experts in Property" - Contact us on (029) 20342331
Michael Jones & Company is a family-run estate agency with over 40 years of experience in the residential sales and lettings market in Cardiff. The firm, which was originally founded in 1976 as Homefinders, has undergone several transformations, with the most significant change occurring in 1991 when it became Michael Jones & Co. In 2003, the company was incorporated as Michael Jones Estate Agents Ltd.
The company's founders, Michael and Jenny Jones, along with their son Richard, are committed to providing a high level of customer service, built on a foundation of professionalism, transparency, and integrity. They believe that thoughtful marketing and a personal, efficient service are key to their success.
Our Services
Michael Jones & Company offers a range of services designed to meet the needs of homebuyers, sellers, landlords, and tenants. These services include:
- Vast local knowledge and experience
- A FREE Market Appraisal of your property
- Competitive Commission rates
- Accompanied viewings
- Local, national, and international advertising via major property portals, including OnTheMarket.com
- Comprehensive property details and photographs
- A Waiting Buyers' and Tenants' Register
- Letting-Only or Full Management Service for landlords wishing to let their property
- Membership of ARLA Propertymark (Association of Residential Letting Agents)
- Membership of T.D.S. (Tenancy Deposit Scheme)
- Client Money Protection insurance
As a member of the NAEA Propertymark (The National Association of Estate Agents), Michael Jones & Company is committed to providing a high standard of service to its clients. The company is also a member of The Property Ombudsman (TPO) consumer protection scheme.
Whether you are buying, selling, or renting, Michael Jones & Company is here to guide you through the process. Contact us today to learn more about our services and how we can help you achieve your property goals.
Get in Touch
For more information or to discuss your property needs, please contact us on (029) 2034 2331 or email us at sales@michaeljonesandco.com.
Professionalism and Trust
The reviews highlighted a mix of exceptional service and disappointing experiences. The positive reviews praised the estate agents for their professionalism, friendly attitude, and exceptional service. Clients commended them for their thorough knowledge of the local area, helpful advice, and efficient communication. Overall, they seemed to be impressing clients with their competitive pricing, modern approach, and traditional values.
Negative Experiences
However, there was one harsh criticism from a client who had a dreadful experience with Michael Jones Estate Agents. The client complained about excessive visits to their property, poor communication, and unfair treatment. They claimed that the agent failed to inform them about regular visits, and when they tried to resolve issues with noisy neighbors, the agent was unhelpful. The client also mentioned that the agent asked for personal financial information and was slow to return the security deposit.
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