You need people you can rely on
At Cooke & Arkwright, we are a team of experienced chartered surveyors providing expert advice and services on commercial, retail, rural, and residential properties and sectors in Cardiff, Wales, and the UK. With a rich history dating back to 1900, we have established ourselves as a trusted name in the property industry, offering a comprehensive range of services to meet the diverse needs of our clients.
Our Services
Our extensive range of services includes Retail and Leisure Agency, Industrial Agency, Investment Agency, Office Agency, Development Land, Property Valuation, Lease Advisory, Business Rates, Property Management, Land Agency, Building Consultancy, and Property Auctions. We also provide expert advice on Mediation and other services tailored to meet the specific requirements of our clients. Our team of experienced professionals has in-depth knowledge of the local and national property markets, ensuring that our clients receive the most effective and efficient solutions to their property needs.
Our Expertise
Our expertise spans across various sectors, including Retail and Leisure, Offices, Industrial and Distribution, Rural, Residential, Public Sector, Utilities and Energy, and Marine and Coastal. We have a deep understanding of the complexities of each sector, enabling us to provide bespoke solutions that meet the unique needs of our clients. Our team of experts is dedicated to delivering exceptional service, ensuring that our clients receive the highest level of professionalism, integrity, and expertise.
Our Values
At Cooke & Arkwright, we are committed to building long-term relationships with our clients, founded on trust, integrity, and exceptional service. We believe in providing expert advice, tailored to meet the specific needs of each client, and delivering solutions that exceed their expectations. Our team of professionals is dedicated to staying up-to-date with the latest market trends, ensuring that our clients receive the most effective and efficient solutions to their property needs.
Customer Service
The majority of reviewers praised the exceptional customer service provided by Cooke & Arkwright, highlighting the prompt responses, professional approach, and helpfulness of the staff, particularly Gianni Arrighi, Chris Hyde, and Ellie Hitchings.
Positive Experiences
Many reviewers expressed satisfaction with the efficient and effective handling of their issues, including repairs, property management, and communication. They appreciated the staff's attention to detail, honesty, and willingness to listen to concerns.
Negative Experiences
On the other hand, two reviewers had negative experiences, citing unprofessionalism, lack of responsiveness, and poor communication. They expressed frustration with the company's failure to respond to emails and phone calls.
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