Putting the enjoyment back into letting
At Intus Lettings, we understand that the lettings experience can be a daunting and complex process for both landlords and tenants. That's why we're committed to providing a seamless and hassle-free experience, putting the enjoyment back into letting.
Our Story
Our team has a wealth of experience within the lettings industry, and we're passionate about providing a high-quality service that exceeds our clients' expectations. We're dedicated to making the process of letting or renting a property as easy and stress-free as possible, whether you're a seasoned landlord or a first-time tenant.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of both landlords and tenants. Our letting and management packages are tailored to provide a bespoke service that meets the specific requirements of each client. From property marketing and viewings to rent collection and inventory management, we've got it covered.
Our property management services include:
- Rent and deposit collection
- Tenant check-in and check-out
- Inventory inspection and rent review
- Furniture packages
- Advertising and viewing packages
- Photography
- Free valuation
We also offer additional services on a pick-and-mix basis, allowing our clients to customise their package to suit their specific needs.
Our Expertise
We pride ourselves on our transparent and expert service, striving to provide a high-quality experience where our landlords and tenants can always count on us. Our dedicated team is always prepared to go the extra mile, ensuring that our clients receive the best possible service.
Our Goal
Our goal is simple: to make the lettings experience enjoyable and stress-free for everyone involved. We're committed to providing a seamless service that exceeds our clients' expectations, putting the enjoyment back into letting.
Exceptional Service and Professionalism
Intus Lettings has received numerous glowing reviews, praising the agency's exceptional service, professionalism, and dedication to their clients. Several reviewers have noted that the team is highly communicative, responsive, and knowledgeable in the lettings industry. They have also cited instances where the agency went above and beyond to resolve issues.
Property Management and Tenancy Management
The agency has been praised for its effective property management and tenancy management. Reviewers have mentioned that the team is proactive in resolving issues, such as non-paying tenants, and has a reputation for being friendly and co-operative.
Poor Service and Maintenance
However, some reviewers have reported disappointing experiences with Intus Lettings. One reviewer recounted a terrible experience, citing poor service and maintenance, and feeling that the agency did not care about the tenants after payment was made. Another reviewer mentioned that even after leaving the apartment in good condition, the agency deducted unwanted charges from their refundable deposit.
Friendly and Co-operative Staff
Several reviewers have praised individual members of staff, such as Katie, Laura, and Dayna, for their friendly, co-operative, and professional approach. They have commended these staff members for their excellent communication skills, prompt responses, and ability to Resolve issues efficiently.
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