Finding the perfect property for you, every time
Palmer Collins is a fresh and dynamic letting agency in Exeter, established with a passion to elevate the traditionally stuffy and formal industry. We believe in a more personal and approachable approach, built on genuine relationships and a deep understanding of our clients' needs.
Our Vision
Our vision is to empower both landlords and tenants through clear, straightforward communication, tailored guidance, and exceptional customer service. We utilize innovative technology alongside traditional methods to ensure a seamless and efficient experience throughout the entire process.
What We Do
We offer a comprehensive range of services for both landlords and tenants, including:
Landlords
- Tenant Sourcing & Selection: Rigorous tenant referencing and screening to find the perfect tenant for your property.
- Property Marketing & Lettings: Professional photography, detailed listings, and effective marketing campaigns to attract quality tenants.
- Rent Collection & Management: Timely and secure rent collection, dedicated rent tracking, and comprehensive rent statements.
- Property Inspection & Maintenance: Regular property inspections and responsive maintenance coordination.
Tenants
- Property Search & Viewings: Personalized assistance in finding the ideal property to meet your needs and budget.
- Tenancy Agreement & Signing: Clear and concise tenancy agreements and transparent communication throughout the process.
- Move-In Support: Assistance with removals, administrative procedures, and key collection.
- Dedicated Account Manager: A personal point of contact to address any questions or concerns.
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Professionalism: We are committed to providing a reliable and efficient service tailored to your needs.
- Client-Focused: We prioritize your needs and actively listen to your concerns.
- Communication: We believe in clear and open communication to ensure a seamless experience for everyone.
- Community: We actively engage with the Exeter community and support local businesses.
Join us on this journey to reimagining the letting experience in Exeter!
Exceptional Service from Palmer Collins
The reviews for Palmer Collins are overwhelmingly positive, with every reviewer awarding them a perfect 5-star rating. The common thread throughout is the exceptional service provided by their team. They are praised for their friendly, helpful, and professional approach, which sets them apart from other estate agents.
Responsive and Attentive
Many reviewers commented on the quick response times and willingness to help with any issues that arose during their tenancy. From issues with low water pressure to lost keys, Palmer Collins were always swift to act and resolve problems. This level of responsiveness clearly made a significant difference to the reviewers' experiences.
Personal Touch
Several reviewers appreciated the personal touch provided by Palmer Collins, particularly Kienan, who went above and beyond to help. This included offering to take them on a tour of the area to show them the local amenities. The reviewers felt that this sort of attention to detail and personalized service was something they didn't often receive from larger estate agents.
Competitive Pricing and Excellent Communication
Palmer Collins were also commended for their competitive pricing and excellent communication. Reviewers appreciated the transparency and clarity of their communication, which made the rental process smooth and stress-free.
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