Whitton & Laing Close is a well-established firm of chartered surveyors with extensive experience in both residential and commercial property. Since 1985, we have been providing a comprehensive range of professional services across the Exeter and Exmouth area.
Our Expertise
As a firm of Chartered Surveyors, we offer a comprehensive range of services including:
- Block Management
We provide tailored solutions for block management needs, covering everything from building repairs and maintenance to managing service charges, tenant communication, and budget preparation. Our dedicated block manager will be your single point of contact, ensuring a seamless and efficient experience.
- Building Surveys & Project Management
Our experienced surveyors can conduct comprehensive building surveys to assess the condition of your property and identify potential problems.
We can also act as project managers for any necessary repairs or renovations, ensuring that the process runs smoothly and efficiently.
- Additional Services
We offer a wide range of additional services including:
- Property valuations and market advice
- Insurance valuations
- Lease extensions and collective enfranchisement
- Expert witness services
- General property consultancy
Client-Focused Approach
At Whitton & Laing Close, we pride ourselves on our client-focused approach and commitment to providing exceptional levels of service. We treat every client as an individual and work closely with them to understand their unique needs and goals. We are also known for our clear and concise communication, ensuring that you are always fully informed about the progress of any work and any potential issues.
Our Values
Our values of integrity, professionalism, and client satisfaction underpin everything we do. We are committed to:
- Providing accurate and reliable information
- Delivering exceptional customer service
- Maintaining open and honest communication
- Working collaboratively and effectively
- Making a positive difference in the communities we serve
Get in Touch
For more information on our services or to discuss your individual needs, please feel free to contact us directly.
General Feedback
The reviews are dominated by positive feedback, with many customers praising the exceptional service, professionalism, and friendliness of the staff. Several reviewers mentioned specific staff members who went above and beyond to provide an excellent experience.
Positive Aspects
- Staff Performance: Many reviewers praised the excellent performance of the staff, particularly Leanna, Katie, Lianna, Alison, David, Mary, Chris, Sally, and Jess.
- Professionalism: The company's professionalism and efficiency were highlighted by several reviewers.
- Tenant Finding: The tenant finding process was quick and successful, with many reviewers finding suitable tenants in a short period.
- Communication: The company's communication was praised for being open, transparent, and responsive.
Negative Feedback
- Block Management Issues: Two reviewers expressed dissatisfaction with the block management services, citing issues with incompetence, bullying, and mismanagement.
- Hidden Charges: One reviewer mentioned concerns about hidden charges and a lack of regulation in the block management industry.
