Your Local Experts in Property
At Atkins Residential, we take great pride in being a local, friendly, and approachable estate agency. We are proud to serve our community and we strive to provide the highest level of service to all of our clients. We understand that the property market can be daunting, which is why we are here to provide expert guidance and support every step of the way.
Our key qualities are fairness, honesty, and reliability. We believe in being upfront and transparent in all of our dealings, and we work hard to earn the trust and respect of our clients. We are not like other agents - we value our relationships with our clients and we do everything we can to ensure their satisfaction. In fact, 100% of our customers said they would recommend us to their family and friends, and we are committed to maintaining this level of excellence.
Home: About Atkins Residential
Atkins Residential is a local, independent estate agency specialising in lettings and property management. Founded on the principles of fairness, honesty, and reliability, we are dedicated to providing the highest level of service to our clients. We believe that every client deserves a personal and professional service, and we work hard to build long-lasting relationships based on trust and respect.
Fairness
We understand that lettings has a bad name, and we are committed to changing this perception. We believe in fairness and transparency in everything we do, and we always put ourselves in our clients' shoes before making any decisions. We offer fair prices, fair policies, and fair procedures, and we are always available to answer any questions or concerns our clients may have.
Honesty
Atkins Residential is committed to being honest and upfront with all of our clients. We have extensive experience in lettings and we keep up to date with the latest industry developments. We pass this knowledge on to our clients, keeping them informed and up to date on the ever-changing rules and regulations that surround the private rented sector. We believe that honesty is the foundation of any successful relationship, and we work hard to build and maintain this trust with our clients.
Reliability
Atkins Residential is a reliable and trustworthy letting agent. We understand that landlords and tenants need a reliable agent that they can rely on. We turn up to all of our appointments on time, and we send over rental payments on the same day that we receive them. We are here for our clients every step of the way, and we are always available to answer any questions or concerns they may have.
Landlords: About Atkins Residential
At Atkins Residential, we understand that being a landlord can be challenging. That's why we are here to help. We offer a range of services designed to make your life easier, from finding tenants to managing your property. We are voluntarily regulated, and we pride ourselves on being trustworthy and transparent in all of our dealings. We are not just sharks trying to empty your wallet - we charge fair prices based on our actual overheads, and we are always available to offer advice and support.
Why Choose Us?
There are plenty of letting agents and property management companies out there, but we believe that Atkins Residential stands out from the crowd. Here are just a few reasons why:
- We are voluntarily regulated
- We charge fair prices based on our actual overheads
- We have over 30 years of property experience as a team
- We keep up to date with current regulations
- We offer flexible solutions based on your needs
- We are transparent and trustworthy
Landlords: Our Services
At Atkins Residential, we offer a range of services designed to make your life easier. Here's what we can do for you:
- Tenant Find Service
- Letting & Rent Collection
- Fully Managed Service
- Advertise and Admin Service
CONTE
Overview of Atkins Residential Reviews
General Impressions
Reviews of Atkins Residential are largely negative, with multiple reviewers expressing dissatisfaction with the agency's services.
Professionalism and Communication
Some reviewers praised the agency's professionalism and courteousness, citing their organization and friendliness. However, many others reported poor communication, rudeness, and a lack of empathy from the agency.
Property Issues and Repairs
Several reviewers reported issues with the properties, including mould, electrical problems, and leakage. These issues were often left unaddressed, leading to frustration and discomfort for tenants.
Deposit Returns and Charges
Multiple reviewers reported difficulties with getting their deposits back, with the agency making unjustified charges for repairs and cleaning.
Tenant Experience
Many reviewers reported feeling disrespected, bullied, and exploited by the agency, with some even describing the agency's behaviour as "inhuman" and "wicked".
Positive Experience
One reviewer had a generally positive experience with the agency, finding them to be prompt in addressing issues and helpful in finding a home.
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