At Hegartys, we pride ourselves on being a dedicated and reliable estate agency, committed to providing exceptional customer service and delivering outstanding results for our clients. With a rich history dating back to 2003, we have established ourselves as a leading estate agency in the North East, with a strong presence in areas such as Houghton-le-Spring, Chester-le-Street, Easington, Seaham, Sunderland, and County Durham.
Our Values and Philosophy
At Hegartys, we believe that our values and philosophy are the keys to our success. Our guiding principles are centered around three core objectives: to empower our team, deliver high-quality customer service, and provide up-to-date knowledge and resources at every stage of the home buying and selling experience. These principles enable us to maintain our high standards, exceed customer expectations, and build strong relationships with our clients.
Our Services
As a leading estate agency, we offer a comprehensive range of services to cater to the diverse needs of our clients. These services include:
- Sales: We provide a personalized and expert service to help you sell your property quickly and efficiently, ensuring you achieve the best possible price.
- Lettings: Our experienced lettings team is dedicated to finding the perfect tenant for your property, managing the rental process from start to finish, and ensuring a smooth and hassle-free experience for both landlords and tenants.
- Rent-to-Own: We understand that buying a property can be challenging, which is why we offer rent-to-own options, allowing you to rent a property while saving for a deposit.
- Property Investments: We can help you invest in the North East property market, providing expert advice and guidance on property investment strategies and opportunities.
- Auctions: Our auction services cater to clients looking for a swift and efficient way to buy or sell a property, with our expert auctioneers ensuring a professional and transparent process.
Our Team
At Hegartys, we are proud of our dedicated and knowledgeable team, who are committed to providing the highest level of service to our clients. Our team's extensive local knowledge and expertise ensure that you receive the best possible guidance and support throughout the property buying and selling process.
Contact Us
At Hegartys, we are committed to delivering exceptional results and exceeding your expectations. Whether you're buying, selling, renting, or investing in property, we are here to help. For further information or to book a free valuation, please visit our website or contact us today.
Customer Service and Staff
The team at Hegarty Estate Agents has been praised for their helpful, friendly, and efficient service. Many customers have expressed their gratitude towards staff members such as Rachael, Carla, Laurie, Jade, and Shannon, who have been described as professional, informative, and responsive to their queries and concerns.
Property Sales and Rentals
The agency has received positive reviews for its services in selling and renting properties. Customers have praised the agent's ability to sell properties quickly, often exceeding their expectations. The agency has also been commended for its proactive approach to resolving issues and maintaining open communication with clients.
Disappointments and Issues
However, some customers have expressed dissatisfaction with the agency's services. One customer reported difficulty in getting repairs carried out, while another felt that the agent was unprofessional and dismissive.
Additional Feedback
In conclusion, Hegarty Estate Agents has received overwhelmingly positive reviews for its customer service, property sales, and rentals. The agency's staff have been praised for their professionalism, responsiveness, and helpfulness.
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