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At Riverside Residential Property Services Ltd, we pride ourselves on being the largest and most respected estate agent in Washington, offering a comprehensive range of services in sales, lettings, and property management. Our family-run business has built a reputation for providing exceptional customer service, unparalleled professionalism, and outstanding results over the past decade.
Our Philosophy
We believe that traditional values of honesty, integrity, and trust are essential in today's fast-paced market. Our dedicated team is committed to delivering a seamless experience for our clients, from the initial consultation to the successful sale or letting of their property. We take the time to understand our clients' unique needs, tailoring our services to provide personalized solutions that exceed their expectations.
Services
At Riverside Residential Property Services, we offer a wide range of services to cater to the diverse needs of our clients. Our sales team works tirelessly to market properties effectively, utilizing cutting-edge technology and innovative advertising strategies to attract potential buyers. Our lettings department provides expert guidance on rent collection, property maintenance, and tenant management, ensuring that our landlord clients receive a hassle-free experience. Our property management services cater to the needs of landlords and tenants alike, ensuring that properties are well-maintained and occupied.
What Sets Us Apart
Our commitment to excellence has earned us an impressive 4.9-star rating on both Facebook and Google Places, making us the most reviewed estate agent in Washington. Our team of experts is passionate about delivering exceptional results, and our clients return to us time and time again due to our friendly approach and unwavering dedication.
Testimonials
Our previous clients have praised our professionalism, efficiency, and commitment to delivering outstanding results. See what some of our satisfied clients have to say:
"Sold our house through Riverside Residential earlier this year and I couldn't fault them. Communication was great throughout and the team were very helpful. A million times better than the estate agent we used last time we moved house!" - Katy Billany
"I sold my late father's house through Riverside Lettings, and the property sold within three weeks. They treated us with professionalism and dignity, as we were struggling to come to terms with selling the property. I highly rate Riverside and would use them again. Thanks" - Claire Staness
The list of testimonials continues, showcasing our commitment to excellence and customer satisfaction.
Our Membership
Riverside Residential Property Services Ltd is a member of Propertymark, a client money protection scheme, and also a member of The Property Ombudsman, a redress scheme. View our Client Money Protection certificate and Propertymark Conduct and Membership rules to know more about our membership and commitment to regulatory compliance.
Positive Experiences
The majority of reviews praise Riverside Residential Property for their professionalism, efficiency, and excellent communication throughout the sales process. Many clients have reported a stress-free experience, thanks to the team's ability to keep them informed at every stage. The team's enthusiasm, approachability, and expertise have been highlighted as major positives.
Negative Experiences
On the other hand, one reviewer had a poor experience, feeling frustrated and wasting their time due to a cancelled viewing without prior notice.
Common Themes
Several reviewers have mentioned the importance of regular updates and updates from the team, ensuring a smooth and stress-free process. The team's approachability and professionalism have been consistently praised, with many reviewers expressing gratitude towards specific team members.
Expertise and Knowledge
The reviews highlight the team's extensive knowledge of the local market, attributed to their expertise and dedication in providing an exceptional service. Many reviewers have reported receiving valuable advice and guidance throughout the sales process.
After-Sales Care
Some reviewers have mentioned the exceptional aftercare provided by the team, with dedicated employees going above and beyond to ensure a seamless transition.
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