At Norfolk Lettings, we pride ourselves on being a dedicated and experienced lettings agency specialising in property management and letting services. With over 20 years of experience, we have built a reputation for being a reliable and trustworthy partner for landlords and tenants alike. Our mission is to provide a seamless and hassle-free experience for our clients, ensuring that our landlords achieve strong rental income and our tenants find a comfortable and well-maintained home.
Our Services
At Norfolk Lettings, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Fully Managed Services: We take care of all aspects of property management, including finding tenants, handling rent collection, and ensuring the maintenance and upkeep of the property.
- Let Only Services: We take care of finding a tenant and preparing the necessary paperwork, leaving you to manage the property yourself.
- Tenant Find Services: We identify and market your property to find the perfect tenant for you.
Our Benefits
By choosing Norfolk Lettings, you can be confident that you are in good hands. Our benefits include:
- Experienced and dedicated team with over 20 years of experience
- Competitive rates with discounts for property portfolios
- Low-cost, VAT-free fees with no hidden costs
- Flexible landlord contracts with no tie-in
- Transparent maintenance costs with options for DIY or outsourcing
- Proactive approach to tenant management and rent collection
Our Expertise
At Norfolk Lettings, we are committed to staying up-to-date with the latest trends and best practices in the industry. Our expert team is dedicated to providing exceptional customer service and ensuring that our clients' needs are always met. Whether you are a seasoned landlord or embarking on a new journey as a landlord, we are here to guide you every step of the way.
Our Locations
We cater to a range of locations in Norfolk, including:
- Dereham
- Dersingham
- Fakenham
- Heacham
- Hunstanton
- Ingoldisthorpe
- King's Lynn
- Old Hunstanton
- Snettisham
- Swaffham
Our Commitment
At Norfolk Lettings, we are committed to providing a personal and tailored service to our clients. We understand the importance of finding the right tenant and ensuring that our landlords achieve the best possible rental income. We strive to build long-term relationships with our clients, ensuring that our tenants are happy and our landlords are satisfied.
Professionalism and Services
Norfolk Lettings have received mixed reviews in terms of their professionalism and service. While some authors have had positive experiences, others have been dissatisfied with the agency's approach.
Communication Issues
The agency's communication style has been a point of contention among reviewers. Some have praised Rosie, the agent, for being responsive and easy to work with, while others have experienced rudeness, arrogance, and dishonesty.
Property Management
The management of properties has also been a source of contention. While some reviewers have reported that issues were quickly resolved, others have experienced problems with maintenance, repairs, and property conditions.
Tenant Relations
The treatment of tenants has been criticized by some reviewers, with allegations of being blamed for problems, being rude and dismissive, and not being responsive to concerns.
Ratings and Reviews
The ratings for Norfolk Lettings are split, with some authors giving 5 stars and others 1 star.
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