Passionate about Property, Driven by People
Orchard K Lettings is an independent, family-run letting agency based in the heart of Norwich. We take pride in offering a personalized, transparent, and efficient service that prioritizes your needs as a landlord or tenant.
Our Mission
Our mission is to take the stress out of property letting by providing tailored solutions, fostering strong relationships, and ensuring a seamless experience for both landlords and tenants. We achieve this through:
- Personable Service: We work on a one-to-one basis, ensuring your needs are understood and your concerns are addressed promptly.
- Open Communication: We maintain clear and consistent communication, keeping you updated every step of the way.
- Expert Guidance: Our team is highly experienced in the local property market and industry regulations, offering valuable advice and proactive solutions.
Our Services
We offer a comprehensive range of services to cater to your specific needs, including:
For Landlords
- Tenant Find Services: Efficiently locate reliable tenants through comprehensive marketing campaigns and rigorous referencing.
- Property Management Services: Comprehensive handling of all aspects of tenancy, including tenant communication, rent collection, maintenance, repairs, and legal compliance.
- Project Management Services: Assistance with property refurbishment and ensuring compliance with relevant regulations.
For Tenants
- Tenant Retention: We work to create a positive tenant experience through responsive communication, timely repairs, and fair practices.
- Quality Properties: We carefully select properties that meet high standards and fit your needs.
- Peace of Mind: We handle all legal and administrative aspects of tenancy, ensuring you can focus on enjoying your new home.
Our Values
At Orchard K Lettings, we uphold the following values:
- Integrity: We operate with transparency and accountability.
- Professionalism: We deliver a reliable and efficient service.
- Communication: We prioritize open and clear communication with our clients.
- Client Focus: We are dedicated to understanding your needs and exceeding your expectations.
Exceptional Service
The reviews for Orchard K Lettings are overwhelmingly positive, with all reviewers giving the company a perfect 5-star rating. The comments praise Kathy, the agent, for her exceptional customer service, professionalism, and dedication to her clients.
Communication and Responsiveness
Multiple reviewers highlight Kathy's excellent communication skills, quick responses to emails and calls, and her willingness to listen and help. Many mention that they felt comfortable reaching out to her with any issues that arose.
Thoroughness and Attention to Detail
Reviewers praise Kathy's thoroughness in managing properties, ensuring that everything from the initial viewing to the end of tenancy process is handled efficiently and stress-free. Some mention that her attention to detail is impressive, whether it's documenting the property's condition at the start of a lease or conducting regular inspections.
Personal Touch
Several reviewers comment on Kathy's kind, calm, and supportive demeanor, making her a pleasure to work with. Many express gratitude for her help in resolving issues and her willingness to go above and beyond to ensure a smooth tenancy.
Recommendations
Every reviewer recommends Orchard K Lettings and praises Kathy for her exceptional service. They emphasize that finding an agent like Kathy who truly cares about their clients is rare and valued highly.
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