Passionate about providing exceptional student accommodation in Southampton
Assured Lettings is a dedicated team driven by a vision to redefine student housing in Southampton. Led by experienced landlords Richard and Joanne Whettingsteel, we understand the unique needs of students and strive to create a comfortable, supportive environment for your academic journey.
Professional Expertise & Personal Touch
Our comprehensive understanding of the local rental market, coupled with our meticulous attention to detail, ensures a seamless and stress-free tenant experience. We prioritize communication, transparency, and responsiveness to guarantee a positive and enjoyable rental period.
Comprehensive Services
We offer a full spectrum of services to cater to your needs, including:
- Property management: Full maintenance, repairs, and tenant support from experienced professionals.
- Letting and tenant selection: Careful vetting process for responsible and reliable students.
- Transparency and communication: Regular updates, clear tenancy agreements, and responsive communication channels.
- Compliance with regulations: Adherence to all relevant legislation and safety standards.
Dedicated to Quality & Peace of Mind
Our dedication to quality is evident in our meticulously maintained properties. We prioritize:
- Modern accommodations: Fully furnished student houses with spacious bedrooms, fully equipped kitchens, and comfortable living spaces.
- Safety and security: Installation of carbon monoxide alarms, fire safety measures, and secure entry systems.
- Responsive maintenance: 24/7 emergency response and prompt repairs to ensure your comfort and peace of mind.
Hear what our students say
The overwhelming positive feedback from our tenants is a testament to our commitment to excellence. We take pride in providing a welcoming and supportive environment where you can thrive throughout your studies.
Choose Assured Lettings for a seamless and enjoyable student experience in Southampton!
Deposit Issues and Unprofessionalism
Several reviewers have expressed dissatisfaction with the estate agent's handling of deposits, with some claiming that they took an unreasonable amount of money off despite the property being left in a clean condition. Others have mentioned that the agent was unhelpful and unprofessional in their dealings.
Poor Maintenance and Communication
Some reviewers have reported issues with maintenance, including broken appliances and unresponsive agents. One reviewer mentioned that they were left with a broken hob for three months without being informed of maintenance visits.
Positive Experiences with Staff
On the other hand, some reviewers have had positive experiences with specific staff members, such as Joanne and Richard, who were described as nice, friendly, and reliable.
Additional Issues
Other issues mentioned by reviewers include unprofessional behavior, unhelpful staff, and disorganization.
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