Multi-Award Winning Estate Agents
Welcome to Struan Baptie Property Management Ltd!
We are a leading property firm in Dundee, with over 25 years of experience in property letting and management. Our expertise encompasses a diverse range of properties, from charming flats to breathtaking country houses. We offer a comprehensive letting service to landlords, tenants, and property investors, ensuring a seamless and stress-free experience for all.
What sets us apart?
We pride ourselves on:
- Industry Expertise: Our team is highly qualified and experienced, holding specialist knowledge and qualifications in residential letting and property management in accordance with ARLA Propertymark standards.
- Client-Focused Approach: We prioritize excellent communication, transparency, and personalized attention to every client's needs.
- Responsive and Reliable: We understand the importance of swift action and provide timely responses to any issues that may arise.
- Security and Protection: We are proud to be a member of Client Money Protection, ensuring your financial security.
Landlord Services
- Comprehensive tenant screening and selection.
- Rent collection and payment management.
- Property inspections and maintenance coordination.
- Handling landlord-tenant disputes and repairs.
- Detailed reporting and financial statements.
Tenant Services
- Assistance in finding the perfect property.
- Comprehensive tenancy agreements and guidance.
- Responsive maintenance and repair coordination.
- Dedicated communication and transparent communication channels.
- Support with tenancy-related concerns and disputes.
Why choose Struan Baptie Property Management?
Landlords and tenants alike choose us for our:
- Expertise and professional approach
- Personalized service and attention
- Responsive communication and swift action
- Comprehensive property management
- Client-centric philosophy and dedication
Get in touch today to learn how Struan Baptie Property Management can help you achieve your property goals!
Exceptional Customer Service
The majority of reviews about Struan Baptie Property Management have been extremely positive, with clients expressing their gratitude and satisfaction with the service provided. They have noted that the staff are friendly, helpful, and professional, going above and beyond to ensure a smooth process. Many clients have commented on the thoroughness and commitment to detail, making the experience seamless and stress-free.
Property Condition Issues
One client, however, has had a significantly different experience. Ross Duffy has reported numerous issues with the property they rented, including dirty carpets, windows, and walls, as well as broken appliances and leaky ceilings. He has expressed disappointment with the service, citing inflexibility, unhelpfulness, and a lack of concern for their needs.
