Your Home, Our Expertise, Your Success
About Smart Move
Smart Move is a vibrant and independent estate agency dedicated to empowering our clients in Milton Keynes and beyond. Founded on the principles of exceptional customer service, market expertise, and a modern approach, we strive to simplify and streamline your property journey.
Why Choose Smart Move?
Our team of experienced and passionate professionals boast extensive knowledge of the local market and are committed to providing you with:
- Tailored guidance: We understand that every client is unique, so we take the time to understand your individual needs and aspirations.
- Open communication: We believe in clear and consistent communication throughout the process, ensuring you are always informed and engaged.
- Innovative technology: We leverage cutting-edge tools and digital platforms to streamline your experience and simplify complex processes.
- Results-driven approach: We work tirelessly to achieve the best possible outcome for you, whether you are buying, selling, renting, or letting.
Sales
- Comprehensive market analysis and valuation
- Bespoke marketing strategies
- Professional photography and videography
- Targeted advertising campaigns
- Experienced negotiation and negotiation support
Lettings
- Tenant recruitment and screening
- Comprehensive property management
- Rent collection and payment management
- Maintenance and repair coordination
- Responsive tenant communication and support
Commercial Property Services
- Personalized property consultations
- Tenant representation and negotiations
- Market analysis and valuation
- Specialized marketing and leasing strategies
Our Values
- Integrity: We adhere to the highest ethical standards and maintain total transparency in all our dealings.
- Client-centricity: Your needs and aspirations are always our top priority.
- Innovation: We embrace new technologies and industry advancements to enhance your experience.
- Professionalism: Our team is dedicated to delivering exceptional customer service and building lasting relationships.
Poor Customer Service Experiences
Reviews have highlighted concerns about the customer service provided by Smart Move. Two reviewers, Fathima Kauser and Agnieszka So, have expressed their dissatisfaction with the company's responses to their queries. Fathima Kauser had called multiple times, leaving messages, and received no response, which they deemed unprofessional and biased. Agnieszka So had a similarly negative experience, finding the company to be "unprofessional in every inch".
Positive Experience with the Team
On the other hand, Fusion Time, a busy landlord, has had a positive experience with Smart Move. They praised the team for being "honest, efficient, and reliable", which gives them peace of mind knowing that everything is taken care of.
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