Honesty, Support & Trust | Since 1992
About Us
Under 1 Roof is an established independent Estate Agency in Milton Keynes, offering a high-quality service at a fraction of the cost of traditional high street agencies. Founded in 2009, we've built our success purely on recommendations and referrals, prioritizing client care and offering a personalized touch.
Our expertise spans across various aspects of the property market, encompassing:
Sales
- Efficient and cost-effective marketing strategies tailored to your property
- Experienced negotiators ensuring you get the best possible price
- Comprehensive market knowledge and up-to-date local data
- Transparent and clear communication throughout the process
Lettings
- Extensive tenant screening and pre-qualifying procedures
- Competitive fees and transparent billing
- Comprehensive property management services
- Responsive and reliable communication with landlords
Additionally, we can assist with
- Mortgages: As a qualified mortgage broker, Terry Adolpho can provide expert advice on securing the best mortgage options available.
- Property Investment: We can guide you through the process of investing in property, including valuations, market analysis and financial planning.
- Maintenance and Valuation: We collaborate with reliable contractors for all your property maintenance and valuation needs.
Our Approach
We believe in exceeding expectations by offering:
- Transparency: Clear and upfront communication with no hidden fees
- Accessibility: We work largely online, minimizing costs and efficiently managing your transaction
- Client-focused: We prioritize your needs and goals, offering personalized solutions and expert guidance
- Results: Our proven track record speaks for itself, with a focus on achieving the best possible outcome for every client
Why Choose Under 1 Roof?
With Under 1 Roof, you'll benefit from:
- Savings: Our competitive fees are significantly lower than traditional agencies.
- Expertise: Our experienced team possesses extensive knowledge of the local market.
- Efficiency: Our online-first approach streamlines the process and saves you time.
- Transparency: We provide clear and open communication throughout the entire process.
Contact us today to schedule a free valuation and learn how Under 1 Roof can help you achieve your property goals!
Terrible Experiences with Under One Roof Agency
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Filthy Properties and Unresponsive Agents
The majority of reviewers have had horrific experiences with Under One Roof agency, particularly with Terry. Common complaints include filthy properties, unresponsive agents, and unprofessional behavior. Many reviewers have reported that their repair requests were ignored, and they were left to deal with broken items left behind by previous tenants.
Dispute Resolution and Holding Deposit Issues
Some reviewers have had issues with the agency trying to take a substantial portion of their holding deposit, despite being exemplary tenants. In one case, the tenant had to use an external dispute resolution service to resolve the issue.
Lack of Responsiveness and Unprofessionalism
Multiple reviewers have mentioned that Terry is difficult to get hold of, and when they do, he is often rude and unprofessional. One reviewer mentioned that he had no office and seems to run the business from his kitchen table.
Positive Experiences
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Good Service and Mortgage Deals
A few reviewers have had positive experiences with Under One Roof, particularly with Terry's ability to find suitable tenants and sort out issues with rental properties. One reviewer was satisfied with the service and communication regarding mortgages.
Personalized Service
One reviewer had a great experience with Terry, who went out of his way to show them a property that was not yet listed on the market.
