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At Stephenson Browne, we pride ourselves on being a leading local property expert, covering Staffordshire and South Cheshire. Established in February 1999, our Flagship office was opened in Alsager by partners Stephen Bird and Tony Browne. Since then, we have grown to become a reputable and trustworthy name in the property industry.
Our Values
We set up Stephenson Browne to do things properly, after becoming frustrated with the general lack of accountability, integrity, and professionalism in the industry. We truly care about our business and providing a good service to our clients is at the centre of everything we do. When you appoint Stephenson Browne, we guarantee to do everything possible to help you achieve a successful sale.
Local Experts
We specialise in residential sales, lettings, and property management. We are known and trusted in our patch, and completely understand the nuances of the many sub-areas within it. When you appoint Stephenson Browne, you can be sure of accurate valuations and up-to-date market knowledge because we're extremely active in the area. In fact, your buyer is probably already registered with us.
A Professional Service
Stephenson Browne is a fully accredited member of the National Association of Estate Agents (NAEA), the Association of Residential Letting Agents (ARLA), and the Property Ombudsman, and abide by their strict codes of conduct, guaranteeing a professional service every step of the way.
Our History
Since the opening of our flagship office in 1999, Stephenson Browne has gone from strength to strength, establishing a reputation for being known as a leading local independent property expert. We have expanded our coverage area by opening new branches in Sandbach, Newcastle-under-Lyme, and Crewe, further increasing our ability to provide a comprehensive, professional estate agency service to our customers.
Our Commitment
We're a genuinely friendly bunch and enjoy what we do. It's our aim to find you a suitable buyer who is prepared to pay the optimum price for your property within your desired time frame - we also want them to have a positive experience of our service.
Why Choose Us?
As a trusted and well-respected estate agency, we believe that our commitment to providing a professional service, combined with our extensive knowledge of the local property market, makes us the perfect choice for anyone looking for a hassle-free and stress-free property transaction.
Overall Impression
The reviews showcase a largely positive sentiment towards Stephenson Browne, with numerous customers praising the company's exceptional service, guidance, and communication throughout the application and sales process.
Positive Aspects
Staff Performance
Many reviewers have expressed their gratitude towards specific staff members, including Poppy, Meg, Kirsty, Jack, Denise, Emma, Georgia, and Gail, who have gone above and beyond to provide excellent service, guidance, and support.
Communication
The company's communication skills have been highlighted as a strong point, with reviewers appreciating the prompt and informative responses from the staff.
Professionalism and Friendliness
Stephenson Browne's staff have been commended for their professionalism, friendliness, and reassuring nature, making the sales and application process a smooth and stress-free experience.
Negative Comments
Lack of Response
One reviewer, Carly Garrett, expressed disappointment at not receiving a response to her email queries, resulting in missing out on a property viewing opportunity.