Your local Award-winning Estate Agents boasting worldwide exposure
Priory Property & Letting Services is an award-winning estate agency with branches in Biddulph and Stoke-on-Trent. We take pride in our commitment to excellent presentation, maximum exposure, and great customer service, ensuring our valued clients achieve the best possible price for their properties. Each branch is headed by a resident partner, ensuring the service and professional standards we built our business on are rigorously maintained.
Our Services
We offer a comprehensive range of services, including residential sales, residential lettings, and financial advice. Our experienced team will guide you through every step of the process, from valuation to completion, providing bespoke attention to detail and professional marketing and photography. For landlords, we offer full management and let-only services, ensuring diligent tenant vetting and maximum returns on your investment. Our whole-of-the-market mortgage advisers will help you find the best mortgage deals, searching thousands of options to compare the best rates.
Our Approach
At Priory, we understand that every client is unique, and we tailor our approach to meet your individual needs. Our experienced team takes the time to understand your requirements, providing personal attention and expert advice to ensure the best possible outcome. Whether you're buying, selling, or renting, you can trust us to handle every aspect of the process with professionalism, courtesy, and dedication.
Our Mission
Our mission is to provide an exceptional customer experience, combining local knowledge with extensive marketing exposure to achieve the best possible results for our clients. We strive to build long-term relationships, founded on trust, integrity, and a commitment to excellence in everything we do.
What Our Clients Say
Don't just take our word for it - our clients say it best. From sellers to buyers, landlords to tenants, our clients praise our professionalism, communication, and dedication to achieving their goals. Read our testimonials to see what our clients have to say about their experience with Priory Property & Letting Services.
Overall Experience
The reviews reveal a predominantly positive experience with Priory, with many customers expressing gratitude for the helpful and efficient service provided.
Positive Aspects
- Friendly and helpful staff, particularly Rachel, who was highly praised for her assistance and communication throughout the selling and buying process.
- Efficient and timely responses to queries and concerns.
- Knowledgeable and professional personnel with a wealth of experience.
- Excellent communication and updating throughout the selling and buying process.
Negative Aspects
- Allegations of racism and discriminatory behavior towards individuals with foreign names.
- Inadequate and unresponsive service, particularly with regards to maintenance and repairs.
- Unfair treatment of tenants, including eviction without reason and lack of support.
- Unhelpful and inflexible attitude towards renters, particularly in regards to paperwork and deposit returns.
