Delivering Exceptional Service and Unbeatable Expertise
At LentinSmith, we pride ourselves on being a dynamic and innovative leader in independent property management for the North. Our specialist letting agent has been dedicated to delivering exceptional service to landlords and tenants alike since our establishment in 2008. Backed by a team of experienced and professional individuals, our all-round expertise and service are unparalleled in the industry. We specialise exclusively in lettings and property management, providing a dedicated service to landlords and tenants, taking the complexities out of the lettings process and providing a stress-free experience for all concerned.
Our History
Originally founded by two longstanding landlords, our aim has always been to deliver professional and practical advice combined with outstanding customer service. Operating from our office in Harrogate, we manage properties throughout the Yorkshire region and cater for all types of properties, including HMO's and Licensed properties for all types of tenancies. Our proactive approach to market fluctuations and personal service enable us to remain one of the fastest-growing and most innovative agents in the North.
Our Services
At LentinSmith, we understand the importance of effective communication and providing a personal service to our clients. We pride ourselves on remaining proactively involved in the constantly changing market and guarantee a dedicated service to landlords and tenants alike. Our investment in market-leading software and IT allows landlords to access information about their rental properties online through our interactive Landlord portal. This enables secure access to transactional and statement information, tenancy documentation, feedback from viewings, and specific stats from online marketing.
Landlord Services
We provide a comprehensive range of services for landlords, including:
- Rent collection and payment
- Tenant validation and referencing
- Rent guarantee and deposit protection
- Property maintenance and repair management
- Lease agreements and documentation
Tenant Services
As a tenant, we understand the importance of finding the perfect property and providing a stress-free experience. Our services for tenants include:
- Property search and viewings
- Lease agreements and documentation
- Rent payment and management
- Issue resolution and support
Testimonials
Don't just take our word for it - our satisfied landlords and tenants have provided us with glowing testimonials:
- "I'd just like to express how impressed I am with the service and advice I'm getting from the staff at the Harrogate office, thank you for all your hard work and advice - London agents could certainly learn a thing or two!"
- "As a landlord, Lentin Smith has found me a number of quality tenants. Their knowledge of the local market is second to none. If you are a landlord looking for an effective and efficient letting agent, I would highly recommend contacting Lentin Smith."
Get in Touch
To learn more about our services or to request a market appraisal of your property, please do not hesitate to contact us. We're here to help you every step of the way.
Overview of Lentin Smith Letting Agents
The reviews provide a mixed bag of experiences with Lentin Smith Letting Agents, with both positive and negative comments from customers. The agency is praised for its excellent customer service, professionalism, and efficiency. On the other hand, some customers have reported poor experiences, citing issues with maintenance, communication, and deposit returns.
Positive Comments
The agency has received praise for its helpful staff, particularly Lucy, Jonathan, Dee, and Laura, who have been described as friendly, professional, and responsive. Many customers have commended the agency for its efficiency in handling tenant affairs, finding suitable properties, and resolving issues promptly.
Negative Comments
Several customers have expressed frustration with the agency's maintenance and communication. Some have reported ignoring issues, such as mould and damp, and taking weeks to resolve problems. Delena and Jaimie McLellan have been particularly critical, citing poor service, unresponsiveness, and a lack of attention to health and safety concerns.
