At R&W Lettings and Property Management, we are proud to be one of the leading letting agents in the Yorkshire region. With offices in Harrogate and Leeds, we have been helping landlords and tenants alike navigate the property market for over 50 years.
Our Story
Our company was founded on the principles of providing exceptional customer service, attention to detail, and a commitment to excellence. Our directors, Guy Wigginton and Simon Roberts, have a combined 50 years of experience in the property industry, and have built a reputation for being reliable, professional, and always putting the needs of our clients first.
Our Services
We offer a wide range of services to our clients, including:
- Letting of residential properties on a rent-only or fully managed basis
- Property management, including rent collection, maintenance, and repairs
- Block management for apartment complexes and other blocks of flats
- Property valuations and appraisals
- Rent and service charge accounts
What Sets Us Apart
At R&W Lettings and Property Management, we pride ourselves on our personal approach to customer service. We take the time to understand the specific needs of each client, whether you are a landlord looking to let your property or a tenant looking for a new home.
Community Involvement
We are committed to giving back to our local community, and are proud supporters of several local charities and organizations. These include the PPR Foundation, which supports research into brain tumours, and Saint Michael's Hospice.
Testimonials
Don't just take our word for it - here's what some of our clients have to say about us:
- "Highly recommended, very professional and a great selection of properties. Would not use any other letting agent after finally finding a good, honest letting agent like R&W." - Ian Johnson
- "Always find the team very professional, quick and efficient. Have resolved any queries or issues rapidly and with great customer service, friendly and helpful team." - Daniel Bryon
Join the Hundreds of Satisfied Clients We've Worked With
If you're looking for a reliable and professional letting agent to help you navigate the property market, look no further than R&W Lettings and Property Management. Contact us today to find out how we can help you achieve your property goals.
Customer Service Issues
Several reviewers have reported poor customer service experiences with R&W Lettings. They have complained about not receiving callbacks, being ignored, and being treated rudely by the staff. Some have stated that they had to leave multiple messages before getting a response, and even then, their queries were not addressed.
Viewing and Application Process
Reviewers have also reported issues with the viewing and application process. Some have stated that they were not informed about the status of their application, and others have reported that the properties they were interested in were shown as "let agreed" without any notification.
Unprofessional Behavior
Some reviewers have reported unprofessional behavior from the staff, including arrogance, rudeness, and dishonesty.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with R&W Lettings, stating that they are professional, efficient, and proactive in managing properties and finding suitable tenants. Some landlords have also praised the agency for their excellent service and ability to find happy tenants.
Landlord Satisfaction
Several landlords have reported high satisfaction with R&W Lettings, stating that they are reassuring to work with and provide excellent service. They have praised the agency for being proactive and efficient in managing their properties and finding suitable tenants.
