MS Properties was established in 2005 by Martin Samuel, who developed a keen interest in the property sector through his father Maynard's involvement in property investment and development. With a strong foundation in property management and a comprehensive understanding of various aspects of the industry, MS Properties was born.
Initially, MS Properties began managing properties for family and friends on a part-time basis. Eventually, the business expanded its operations in 2011 with the opening of its first office in Baker Street, Aberystwyth. This rapid growth resulted in a large portfolio and an excellent reputation among clients.
In 2016, MS Properties further expanded its services by venturing into property sales, enabling the team to accumulate invaluable knowledge and expertise regarding all aspects of the industry and legal requirements. As the business prospered, MS Properties relocated to a larger and more modern location at 23 Chalybeate Street, Aberystwyth, in 2017-opening the doors to an even more extensive range of services.
The MS Properties team is dedicated to providing exceptional service, tailored to meet their clients' individual needs and circumstances. With a strong emphasis on communication, the team combines the latest technology with personalised attention and time-tested methods to ensure client satisfaction and a successful sale or rental experience.
As a forward-thinking company, MS Properties is accredited by the NAEA Propertymark, a renowned organisation advocating for the mandatory licensing of estate agents. This membership demonstrates MS Properties' commitment to excellence and its dedication to promoting the highest standards in the industry.
Our Services
MS Properties offers a diverse range of services for clients, including:
- Renting and Buying: Whether you are looking to rent or buy a property, MS Properties can help you navigate the process with confidence and expertise.
- Letting and Selling: For property owners interested in letting or selling, MS Properties boasts experienced agents who can guide you through the process with knowledge and skill.
- Property Renovations and Developments: With a keen eye for detail, MS Properties' agents can help you with all aspects of property renovations and developments.
- Block Management: MS Properties provides comprehensive block management services, ensuring that everything runs smoothly for property managers and occupants.
- Working with Insurance and Mortgage Brokers: MS Properties collaborates with insurance and mortgage brokers to help clients find the best financial solutions.
- Tenant Guide and Tenancy Application Form: MS Properties offers a Tenant Guide and Tenancy Application Form for those interested in renting a property.
- Landlords and Landlord Fees: For landlords, MS Properties provides a Landlord Guide and detailed information on Landlord Fees.
- Rental Yield Calculator: MS Properties' offers a Rental Yield Calculator for clients interested in assessing potential rental properties.
- Land Transaction Tax and Sellers Guide: MS Properties offers a comprehensive Sellers Guide and information on Land Transaction Tax for those considering listing their property.
Overall Experience
The majority of reviewers have had a positive experience with MS Properties, praising the team's professionalism, helpfulness, and efficiency.
Positive Aspects
Many reviewers have highlighted the excellent customer service provided by the team, particularly mentioning individual staff members such as Lauryn, Martin, Elin, and Lowri. The team's knowledge of the local market, realistic pricing, and ability to find quality tenants quickly have also been commended.
Areas of Improvement
One reviewer had a negative experience, citing issues with the property's maintenance and the agency's response to their concerns. The reviewer felt that the agency did not uphold their legal requirements, leaving them without hot water and heating for several days.