Setting the wheels in motion to get you on the move
At Ashton & Grosvenor, we pride ourselves on being a family-owned and run establishment that has been delivering outstanding customer service in the property industry since 2010. Our team of experts is dedicated to providing a personalised and transparent service to our clients, whether you're a landlord, tenant, buyer, or seller.
Our Services
We offer a comprehensive range of services designed to cater to all your property needs. Our letting services include tenant sourcing, rent protection, and property management, ensuring that our landlords' properties are in good hands. For tenants, we provide access to a wide range of properties, accompanied viewings, and a streamlined application process.
In addition to our letting services, we also offer a bespoke sales service, providing expert guidance and support throughout the selling process. Our team will work closely with you to understand your needs and goals, providing a tailored approach to marketing and selling your property.
What Sets Us Apart
At Ashton & Grosvenor, we pride ourselves on doing things differently. We charge fair and transparent fees with no hidden extras, ensuring that our clients know exactly what they're paying for. Our office is open seven days a week, and we conduct viewings late into the evenings, making it easy for our clients to find a time that suits them. We consistently achieve maximum values for our clients' properties, and our independent, family-run business ensures that traditional values and a personable service matter.
Why Our Clients Love Us
Don't just take our word for it; our clients rave about our services. From landlords who appreciate our efficient and reliable letting services to tenants who value our helpful and enthusiastic approach, we consistently receive glowing reviews. With a proven track record of achieving maximum values and exceeding our clients' expectations, it's no wonder that our clients love us.
Giving Back
At Ashton & Grosvenor, we believe in giving back to the community. We're proud to support local charities and organisations, and we're committed to reducing our environmental impact through sustainable practices and environmentally-friendly policies.
Mixed Reviews for Ashton & Grosvenor
Positive Experiences
Several reviewers have had positive experiences with Ashton & Grosvenor, praising the agency's professionalism, helpfulness, and responsiveness. Andy, in particular, has been singled out for his excellent service, with multiple reviewers mentioning his willingness to help and communicate effectively.
Negative Experiences
On the other hand, some reviewers have had negative experiences with the agency. One reviewer was disappointed with the agency's lack of empathy and unwillingness to help with mold damage in their property. Another reviewer was bullied into booking a day off work for viewings that ultimately didn't happen.
Common Issues
A common thread among the negative reviews is the perception that the agency is more interested in making money than in helping their clients. Several reviewers have mentioned feeling ignored or dismissed by the agency when they raised concerns or issues.
Landlord and Tenant Experiences
The reviews suggest that the agency has had both positive and negative experiences with landlords and tenants. While some landlords have praised the agency's property management services, others have been disappointed with the agency's handling of maintenance and repair issues.
