Exceeding expectations, one property at a time.
At Matthews of Chester, we are proud to be one of the most trusted estate agents in Chester, with a reputation built on experience, knowledge, and integrity. Established in 1986, we have grown to become one of the city's most respected property experts, serving the needs of investors, buyers, sellers, landlords, and tenants.
Our Story
Matthews of Chester began as a family business in 1986, and we've grown to become one of the most trusted estate agents in Chester. Our strong heritage is built on a foundation of experience, knowledge, and integrity, which enables us to deliver bespoke property services that exceed our clients' expectations. We are proud of our long history, and we continue to utilise our extensive knowledge and experience to provide a comprehensive range of property services.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our clients. Whether you're looking to buy, sell, rent, or let a property, we have the expertise and resources to guide you through every step of your property journey. Our services include property valuations, sales, lettings, property management, financial services, and more. We also provide a range of guides and resources to help you navigate the complexities of the property market.
What Sets Us Apart
At Matthews of Chester, we pride ourselves on our passion for delivering exceptional customer service, combined with our in-depth knowledge of the Chester property market. Our team of experienced professionals is dedicated to providing a personalised service that meets the unique needs of each client. We believe that every client is unique, and we strive to understand your individual requirements and goals. Whether you're a seasoned investor or a first-time buyer, we'll work tirelessly to ensure that your property goals are met.
Our Mission
Our mission is to provide a bespoke property service that exceeds our clients' expectations. We aim to build long-term relationships based on trust, integrity, and mutual respect. We believe that our clients are at the heart of everything we do, and we strive to deliver exceptional service, expertise, and value to every client, every time.
Positive Experiences
Many reviewers praised the excellent service provided by Matthews, highlighting the professionalism, helpfulness, and friendliness of the staff. Several reviewers mentioned specific staff members, such as Pam, Lyndsey, Jenny, Karen, Faye, and Laura, who went above and beyond to assist them.
Appreciation for Staff
Many reviewers expressed gratitude towards the staff at Matthews, praising their helpfulness, responsiveness, and proactive approach. Some reviewers mentioned that the staff made them feel at ease, taking the time to explain the process and providing excellent advice.
Efficient and Stress-Free Service
Several reviewers commended Matthews for providing a stress-free and efficient service, taking care of everything from start to finish. Reviewers mentioned that the staff took care of all the details, ensuring a smooth transaction and minimizing hassle.
Rental and Sales Experiences
Some reviewers had positive experiences with Matthews' rental services, praising the team's efficiency and expertise in finding suitable properties. Others had successful sales experiences, thanking the staff for their professionalism and proactive approach.
Negative Experiences
Unfortunately, not all reviewers had a positive experience with Matthews. One reviewer had a terrible experience with a rude staff member who hung up on them mid-sentence. Another reviewer had a frustrating experience with the sales team, feeling that they were pushed to offer more money for a property despite the initial agreement.
Communication Issues
A few reviewers mentioned that they had issues with communication, feeling that the staff did not keep them updated on the progress of their transaction. One reviewer felt that the sales team did not provide adequate information, leading to confusion and frustration.
