Your Local Experts in Real Estate
Passionate About Property and People
Ridgewater Estate Agents is a trusted local firm based in Torquay and Paignton, serving the South West of England. Founded in 2008, we have established ourselves as a leading estate agency, renowned for our unwavering dedication to exceptional customer service and outstanding results.
Your Local Experts
Our experienced team of professionals understands the unique challenges and opportunities of the local property market. We combine extensive local knowledge with comprehensive industry expertise, ensuring our clients receive tailored guidance and support throughout every step of their property journey.
Tailored Services for Every Need
Whether you're buying, selling, or renting, Ridgewater offers a comprehensive array of services to meet your individual needs:
For Sellers
- Free property valuation
- Professional photography and virtual tours
- Market analysis and expert advice
- Comprehensive marketing and negotiation
- Managing the entire selling process from start to finish
For Buyers
- Personalized property search and market insights
- Expert guidance through the purchasing process
- Negotiation support and offer preparation
- Completion handling and legal liaison
For Landlords
- Tenant finding and vetting services
- Competitive rental pricing strategies
- Property management and maintenance support
- Detailed reporting and communication
Client-Focused Approach
Our client-centric approach is central to our philosophy. We listen carefully to your needs, understand your aspirations, and provide tailored solutions that exceed expectations. We believe in open communication, regular updates, and personalized attention throughout the entire process.
Sustainability and Innovation
At Ridgewater, we are committed to sustainable practices and environmental awareness. We embrace digital technologies and online tools to offer virtual tours, online valuations, and paperless processes.
Contact Us Today
We invite you to contact us to discuss your property needs and explore how Ridgewater can help you achieve your goals. Get in touch today and let our expertise guide you towards a successful and rewarding property journey.
Overall Experience
The reviews of Ridgewater Estate Agency are mixed, with some customers expressing high satisfaction with their services, while others have had negative experiences.
Positive Feedback
Several reviewers praised the agency's professionalism, efficiency, and excellent customer service. They mentioned that the team was helpful, friendly, and kept them informed throughout the process. Some reviewers also appreciated the agency's unique systems, such as the "Good lord system, " which kept them updated on the progress of their sale or rental.
Negative Feedback
On the other hand, some reviewers had poor experiences with the agency. They reported issues with communication, poor customer service, and a lack of transparency. Some reviewers felt misled by the agency's promises and were unhappy with the way they handled their concerns.
Specific Issues
Some specific issues mentioned by reviewers include:
- Holding fees: Some reviewers felt that the agency was unfair in charging holding fees, even when the client was transparent about their credit issues.
- Viewing cancellations: A few reviewers experienced cancellations of viewings at short notice, causing inconvenience and frustration.
- Unprofessional behaviour: Some reviewers reported unprofessional behaviour from the agency's staff, including rudeness and a lack of empathy.
